AndreeOnline
Veteran
Well, Canon doesn't exactly have a blog where it communicates with its users. It's hard to get firm statements on topics like these that are unsupported. Most of the information is from people talking to Canon representatives during exhibitions. Much is speculation.
But one example is that I made a post here after I had my first 1Dc firmware upgrade, where I described the cumbersome and somewhat secretive process.
I was then contacted by Canon Switzerland (who in turn had been contacted by Canon Japan), asking me to remove the post since Canon didn't want that type of information disclosed. I wasn't forced to do it (they couldn't really), but I did it in good faith.
This is fact, and proof, at least to me, that they take it seriously. And also, but the way, that they do read this forum!
But one example is that I made a post here after I had my first 1Dc firmware upgrade, where I described the cumbersome and somewhat secretive process.
I was then contacted by Canon Switzerland (who in turn had been contacted by Canon Japan), asking me to remove the post since Canon didn't want that type of information disclosed. I wasn't forced to do it (they couldn't really), but I did it in good faith.
This is fact, and proof, at least to me, that they take it seriously. And also, but the way, that they do read this forum!