GH2 Pre-orders
- Thread starter Ben_B
- Start date
Peter J. DeCrescenzo
Veteran
May be Panasonic PR department could make group buy in this case.
I see good marketing result from this
Now, now, Vitaliy, there you go being all logical and stuff.
I continue to be amazed by Panasonic's consumer products division lack of creativity in this regard. (I'm not referring to their pro division; the Pansonic Pro Products product manager Jan C. is awesome!)
But perhaps the consumer products division already have things all figured out: After all, they're getting massive publicity from us here & elsewhere online _for free_.
But, I still wish they'd occasionally throw us a bone, such as a discount for DVXuser members. Or even just a Panasonic Consumer division employee -- preferably a product manager type, but even a PR flack is sometimes better than nothing -- participating here in an official capacity answering questions, but not anonymously. Just a little dream I have. ;-)
Sorry for the ignorance to all the experienced members here (i'm a noob to dvxuser), but is Barry Green an employee at Panasonic? I only ask bc he's incredibly involved here and it's great, and with all his material it's even better. I just didn't know if he was an employee or not - which would be yet more great PR for Panny.
+1 Peter
+1 Peter
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Yeah, everyone getting a discount like that does seem like wishful thinking. At least we are given the option to buy the body only at a "decent" price. I spoke with a Panasonic Direct customer support representative and he claims the order i made yesterday is being processed and should be shipped within 24-48 hours. We will see about that but it is a good sign. Hopefully they learned their lesson with the GH1 and are nicely stocked for holiday season.
Did you buy it through the panasonic discount program?
Nope. And I lost the order# too.
Let's hope customer service comes through for us to verify we got our order's processed!
The website and phone support is absolutely terrible. I was able to get through to customer service last night and apparently, their email notification system was down and no email confirmation were sent. (I also ordered a shaver and didn't receive confirmation either.)
At any rate, if you have the order number or if you can call and hold to get your order number, there's another way to check the order status even though it doesn't automatically show up under your account.
Go here:
http://www2.panasonic.com/webapp/wcs/stores/servlet/vOrderStatusLogin?langId=-1&storeId=15001
Instead of logging on, type your order # and your email address. Your order will show up there. after that, if you log on, it show up in your order history.
Strange system. I highly recommend everyone who got an EPP discount print out your receipt. There's been quite a few horror stories on fatwallet and dpreview of panasonic charging full price on the item once the item ships.
Nice find! Thanks!!
Were you able to locate your order? I lost my order# so I have no way to track it.
Since I hadn't received an immediate confirmation email last night, i copy and pasted the order info from the confirmation page and saved it. I was able to pull up my order through that latest link. So I would keep trying customer service, but I wouldn't worry about whether your order was received or not. I was too and was able to find it, so I'm sure your's is just fine too
I'm still going to try CS and talk to someone though, see if I can get a ship date.
Since I hadn't received an immediate confirmation email last night, i copy and pasted the order info from the confirmation page and saved it. I was able to pull up my order through that latest link. So I would keep trying customer service, but I wouldn't worry about whether your order was received or not. I was too and was able to find it, so I'm sure your's is just fine too
I'm still going to try CS and talk to someone though, see if I can get a ship date.
Thx for the update. GL with CS I'm on hold right now for 30 min. ;-(
boooooo
joe1946
Veteran
ajamils
Well-known member
Placed an other on Pansonic direct and got the confirmation email with following info:
Order Number:
http://www2.panasonic.com/webapp/wcs/stores/servlet/vOrderStatusLogin?storeId=15001&langId=-10000000000
Date of Order:
12/02/10
Order Total:
$681.98
Estimated Shipping Date:
12/02/10
Either that is a mistake or I am EXTREMELY lucky. Lets see if it actually ships today.
Order Number:
http://www2.panasonic.com/webapp/wcs/stores/servlet/vOrderStatusLogin?storeId=15001&langId=-10000000000
Date of Order:
12/02/10
Order Total:
$681.98
Estimated Shipping Date:
12/02/10
Either that is a mistake or I am EXTREMELY lucky. Lets see if it actually ships today.
nah!! their system is all screwed up. many people got their order in yesterday and got the confirmation for 12/1 shipping. wait!!!! i hear crickets.....
Instock items have an expected ship date of 1-3 days.... There's absolutely no way in hell their piss-poor system can ship out an item the same day! BTW, you can also check your credit card. If there's a full amount pending charge, then it's ready to ship... I ordered a shaver the same day and it's been charged. The camera has not.
Camera Expert
Well-known member
I know that in my case, the dealer expect a shipment in several days but Panasonic has not gaven a stern date yet.