The official "I got my AF100" thread

Nice of Heneryp to respond to all of us anxiously waiting or refreshing our B&H browsers,
But I wonder could he confirm the information in this email I received.
as to delivery schedule late March / April, which was not the case when I ordered and paid for
my AF-100.
Simon

Unfortunately, Panasonic has pushed back the delivery of this camera to the point that we are hoping for a March/April arrival.

A great number of people are anxiously awaiting this camera, both sellers and buyers. It will be a relief when it is here.

Please let us know if there is anything else we can assist you with.

Thank you, we appreciate your business.

Dennis L.
B&H Photo Video and Pro Audio
The Professional's Source.
E-Mail Sales Department
http://www.bhphotovideo.com
The Professional's Sourc
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Just seems that they B&H have changed the terms of my purchase and have
not given me the option of opting out IE going to different supplier with my Cash.
Sorry for going on about this , But i am slightly peeved to say the least.
I am a long time customer of B&H and have basically purchased every camera I owen from them,
from 10 -or 12 years ago ? with a sony PD150, through the DVx100 s JVC 250 etc 3 different Canon DSLRs Etc Etc and all the gear that one need to use these cameras. $ worth ? no idea.


SJr
 
Andrew J. Allsbury said:
Henryp,
I am happy to say that since my one "bad" encounter I have had several exceptional communications with your staff. Everyone else I have spoken to has been more than helpful, you guys even upgraded my shipping free of charge in an attempt to get my camera to me asap. I understand that everybody has a bad day and in this case your many good reps made up for the one guy who seemed to be having an off day. Bravo my faith in B&H has been restored! Now...any idea when today your orders will be heading out of the warehouse? :)
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Wow! This makes me happy. Not as happy as you'll be when your camera arrives no doubt, but I take what i can get. :-) Our warehouse is open until 7pm EST usually but they may be working later clearing storm-related shipments. All I can tell you now is I see your order and we'll e-mail a UPS package number to you as soon as we attach one to your package.

sjr said:
Nice of Heneryp to respond to all of us anxiously waiting or refreshing our B&H browsers,
But I wonder could he confirm the information in this email I received.
as to delivery schedule late March / April, which was not the case when I ordered and paid for
my AF-100.
Click to expand...

I've phoned and emailed our buyer and when I know, you'll know (bearing in mind I hope to leave work before 5:30pm EST this afternoon myself. I am sorry for your frustration and I appreciate your "option of opting out IE going to different supplier with my Cash." While I'd hate to see you do it, you can have customer service cancel your order at any time and we'll issue a refund promptly.
 
Hi Henry,
I would PM, but your profile does not accept them. I'm sure you're as busy as a one-armed paper hanger, but my order has been saying "sent to warehouse" as well. Are we sure I'll get a tracking number?

Thanks!
Leo
 
No tracking number for me from B+H yet. When I ordered in October, I was told I was the first to order. I called a week or two ago to upgrade to overnight delivery but I was told that was not necessary since I am in their one-day delivery zone. Today I was told that they hoped to get it to UPS today but UPS was behind due to the snow and UPS had 3-5 business days so thye were not sure if I would get it tomorrow. David.
 
Ticheli said:
Hi Henry,
I would PM, but your profile does not accept them. I'm sure you're as busy as a one-armed paper hanger, but my order has been saying "sent to warehouse" as well. Are we sure I'll get a tracking number?

Thanks!
Leo
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Same here. If Harry is still checking in here, my order is under "William Thomas", was told Im 16 on the list and my order status is the same as Leo's.

Thanks for doing your best with getting these out to us.
 
B&H sent me an email stating that our camera is being shipped today...incredibly happy.

On another note...We've been dealing with B&H since 1990. Way back then, the customer service left a lot to be desired. Today, it's a different story...they have improved over 10000% percent when it comes to service. Everyone we encounter is knowledgeable, courteous, and professional. It doesn't matter if you order a $5 dollar step up ring or a $15,000 camera...the treatment is the same. The've had 100% of our business for years.

This not to say that we've not had our small issues, but regardless, they all get taken care of in a prompt manner.
 
Update from FullCompass!

Update from FullCompass!

Just got an email update from Shawn at FullCompass! Have to say they're the best!

your camera is on the way to us, and should arrive here
later this week. We anticipate shipping it out to you
early next week.
Thanks!
Shawn
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So excited! I have several short films ready to shoot!
 
We just received the Lumix 1.7 20mm panacake lense. So we have lenses and batteries. I hope we get the camera in the next couple of weeks so i can get up to speed before a doc project starts in Jan.
 
Any of you lucky ones who got yours have pictures? I'd like to see some of the finished ones, even if I can't afford one right now...

Oh and henryp, get someone to update the product info page with some better product shots, that mockup version is looking kind of dated!
 
wow, a lot of bh orders here. shipping resumes tomorrow, as i am hopeful, i dont think canadian orders will see one this week.

and im with ya steve, i have been out of a camera since march/april, sold the xha1 and was debating the XF series, but once this was shown at nab the patience began. it will be nice once it arrives.

very cool that they are starting to get out though, maybe some more photos once people get them.
 
Barry_Green said:
Bless you, Steve! No test footage,
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No, bless you - the talented knowledgeable people who I'm lucky to learn from. You guys have been been blazing the test footage trail for me! :thumbsup: I'm very thankful to be part of this wonderful community of film makers.

get out there and shoot some actual stories! :thumbsup:
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Just finished another one today. Now if I can get these projects shot with the grace you folks demonstrated on Verse I'll be very, very happy. In the end it does come down to good stories and good storytelling, doesn't it.
 
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I've got a whole assortment of lenses and accessories all on UPS and Fedex trucks as we speak. All I need now is for my camera to be on one of those too!
 
Im anxious too about full compass. Im #23 of their alotment, but I think I made it in just under the wire for the first shipments. I have to film a project starting January 10th (its health focused so what better month to start than january!)

in the mean time Ill keep working the kinks out of my DIY motion control camera system.
 
Steve Kahn said:
Just got an email update from Shawn at FullCompass! Have to say they're the best!



So excited! I have several short films ready to shoot!
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I'm supposed to be in the first batch as well and haven't gotten an email from him. Hmmm....

EDIT: Steve, what number are you?
 
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