Are your battery mount tabs broken?
- Thread starter dusterdoo
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I had one of the very early batches and my camera tabs broke. I didnt do anything traumatic, they just became weak with use - by bumping or putting pressure on the battery (that protrudes from the camera) against a surface. NOT from mounting the batteries. For example placing your camera on the ground, letting the back of the battery touch first or shooting from low angle (ground), with the back of the battery resting on the ground - supporting any weight.
I sent my cam in to pany last fall for maintenence and now I have the new tabs which have held up perfectly.
I sent my cam in to pany last fall for maintenence and now I have the new tabs which have held up perfectly.
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As I've related to Jan previously on this issue, we early purchasers are in the unenviable position of playing a waiting game until the tabs break or actually provoking a break to get them fixed under warranty.
Specialized Communication quoted me $400.00 to get the tabs fixed out of warranty when I inquired about having them replaced before the break so I don't have to worry about losing a shoot.
That's just plain wrong.
If Jan asked I would detail all these issues, but she hasn't.
I think Panasonic should own up to this design defect and let us submit our early cams for replacement of a part the company admits was defectively designed.
It's one thing to be irritated about the rebate program.
It's another to lose business and clients because we can't predict when these tabs will ultimately weaked and break.
Specialized Communication quoted me $400.00 to get the tabs fixed out of warranty when I inquired about having them replaced before the break so I don't have to worry about losing a shoot.
That's just plain wrong.
If Jan asked I would detail all these issues, but she hasn't.
I think Panasonic should own up to this design defect and let us submit our early cams for replacement of a part the company admits was defectively designed.
It's one thing to be irritated about the rebate program.
It's another to lose business and clients because we can't predict when these tabs will ultimately weaked and break.
As I said, Panasonic's policy on these tabs is unfortunate.
I am going to look into what I might be able to do under the warranty with a lawyer.
It would seem that if these things break on a shoot when we asked for replacment and the company knows they are defective, there may be issues of consequential damages.
For the life of me, why doesn't company just replace them?
I am not blaming Jan C. by any means, because she doesn't make this policy. But I don't want to risk a client's ire, and a failed shoot because of this issue.
I am going to look into what I might be able to do under the warranty with a lawyer.
It would seem that if these things break on a shoot when we asked for replacment and the company knows they are defective, there may be issues of consequential damages.
For the life of me, why doesn't company just replace them?
I am not blaming Jan C. by any means, because she doesn't make this policy. But I don't want to risk a client's ire, and a failed shoot because of this issue.
Barry_Green
Moderator
Pre-emptively suing? What kind of attitude is that? You don't even have a problem yet, your tabs aren't broken, my tabs aren't broken, 75% of the people who took this poll said that theirs aren't broken, yet you say you're going to break out the lawyers?
Sorry, you'll find very few people who think this is a good idea. Maybe some, I don't know, but last I knew it should be shown that someone's done something wrong before you take 'em to court.
The design works. In fact, I dare say that if you take proper care of your camera, the odds are rather low that you'll ever have an issue. And if you do? They'll fix it.
David, I understand what you're saying, but you've got to realize how this comes off. I mean, are you going to pre-emptively sue Sony and Canon and JVC for their HDV format, in case you get hit with a tape dropout that may or may not happen in the future?
Jan's already said that they'll fix any broken tabs for the first two years, at least. There's no such thing as a two-year-old HVX200, and won't be until December 2007. So you're covered.
As far as I know there's never been a camcorder "recall" in the history of camcorders, has there? Even Sony, which put out the craptacular hissy audio in the PD150, and subsequently issued a "fix", wouldn't fix it for their existing customers for free, they charged $150!
I guess what I don't like is this tactic of trying to "call Jan out" on a public forum. If you have a direct question, ask her directly. If you want to know what the company's policy is, ask her. If you want to know why they aren't doing something, ask her. It's not exactly hard to send a private message, or an e-mail, or even make a phone call, all her contact info is widely published... but it seems like "calling her out" on a public forum is mainly an attempt to embarrass her, isn't it? What's that going to accomplish, except to create ill will?
Sheesh.
Sorry, you'll find very few people who think this is a good idea. Maybe some, I don't know, but last I knew it should be shown that someone's done something wrong before you take 'em to court.
The design works. In fact, I dare say that if you take proper care of your camera, the odds are rather low that you'll ever have an issue. And if you do? They'll fix it.
David, I understand what you're saying, but you've got to realize how this comes off. I mean, are you going to pre-emptively sue Sony and Canon and JVC for their HDV format, in case you get hit with a tape dropout that may or may not happen in the future?
Jan's already said that they'll fix any broken tabs for the first two years, at least. There's no such thing as a two-year-old HVX200, and won't be until December 2007. So you're covered.
As far as I know there's never been a camcorder "recall" in the history of camcorders, has there? Even Sony, which put out the craptacular hissy audio in the PD150, and subsequently issued a "fix", wouldn't fix it for their existing customers for free, they charged $150!
I guess what I don't like is this tactic of trying to "call Jan out" on a public forum. If you have a direct question, ask her directly. If you want to know what the company's policy is, ask her. If you want to know why they aren't doing something, ask her. It's not exactly hard to send a private message, or an e-mail, or even make a phone call, all her contact info is widely published... but it seems like "calling her out" on a public forum is mainly an attempt to embarrass her, isn't it? What's that going to accomplish, except to create ill will?
Sheesh.
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Barry, I practiced for 28 years. I sued individually once.
I don't want to sue, but if a part is defective, and the company knows that and will not replace it before it eventually breaks, it may be a violation of the warranty. That could lead to reasonable and foreseeable damages (also know as consequential damages in this case.) Loss of income.
The cam wasn't recalled, but Panasonic changed the design of the battery mount because the company clearly identified it as defective AND extended warranty repair for that specific issue. . That is pretty much undisputed. This isn't a drop out issue for tape, and your comments as such are irrelevant.
And I believe your comments about me "calling Jan out" to be clearly improper and not warranted by any measure.
This isn't a bar room brawl, and my post couldn't possibly be construed as one.
I clearly stated that I don't blame Jan for this because it isn't her policy. And I was respectful
And yes, I have contacted her about this issue since the design defect arose. In fact, I asked her if we could communicate about this issue by PM some days ago, and she hasn't. That's fine. It isn't about Jan, and I never made her the issue in any of my posts.
I respect you enormously, but not for of the comments above.
This is business Barry, and if I lose a client because of a design defect that I've asked to be repaired for some months, then that is all it is.
I don't try to correct you about the esoteric functions of the HVX200, and I would appreciate the same respect for me about consumer protection law, which I practiced for 12 years.
Best wishes
I don't want to sue, but if a part is defective, and the company knows that and will not replace it before it eventually breaks, it may be a violation of the warranty. That could lead to reasonable and foreseeable damages (also know as consequential damages in this case.) Loss of income.
The cam wasn't recalled, but Panasonic changed the design of the battery mount because the company clearly identified it as defective AND extended warranty repair for that specific issue. . That is pretty much undisputed. This isn't a drop out issue for tape, and your comments as such are irrelevant.
And I believe your comments about me "calling Jan out" to be clearly improper and not warranted by any measure.
This isn't a bar room brawl, and my post couldn't possibly be construed as one.
I clearly stated that I don't blame Jan for this because it isn't her policy. And I was respectful
And yes, I have contacted her about this issue since the design defect arose. In fact, I asked her if we could communicate about this issue by PM some days ago, and she hasn't. That's fine. It isn't about Jan, and I never made her the issue in any of my posts.
I respect you enormously, but not for of the comments above.
This is business Barry, and if I lose a client because of a design defect that I've asked to be repaired for some months, then that is all it is.
I don't try to correct you about the esoteric functions of the HVX200, and I would appreciate the same respect for me about consumer protection law, which I practiced for 12 years.
Best wishes
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Jan_Crittenden
Veteran
Hi David,
You do not know the policy. It is not written anywhere in Black and White. The only thing you have is my assessment of what the current thinking is and frankly we really do not know for a fact that Panasonic will say no. I have seen Panasonic say yes a number of times because it is the right thing to do. Barry was right on the money when he mentioned that many people do not have the problem. In fact the number of these that have broken compared to the number of cameras, it is a less than 1% and this is against the number sold before the design change.
I don't understand the litigeous nature of your original post that fired up Barry. You don't even have the problem, but I do know you have brought this subject up at least 5 times in the last year and each time you have tried to stir people into a frenzy so that we have yet another antagonistic thread running on the first page of DVXUser. Perhaps that is your objective but I don't get it. You don't even have the problem. Point here is I don't think Barry owes you an apology, he is probably as tired of this thread as I am.
The camera is not even 2 years old yet, the first of them will be that old in December and frankly there are only about 60 cameras that have that serial number and I have one of them. Mine is not broken, so that means that there are 59. Numbers go up for the months of January through May of 2006 but as I said earlier it has been less than 1% that have broken the tabs.
I do believe you will find once you spend the money to talk with a lawyer, that unless you have something that proves Panasonic is guilty of foul play and there is an aggregious outcome, you will find it difficult to sue us, especially since the 2 year non-policy "policy" is not over.
Yes I heard in your post that I was not to blame but there is no one else from Panasonic answering on this board and the fact that you point to a policy, points solely to a quote from me. So if I am not supposed to respond or feel responsible, what would be the purpose of bringing it up especially since the only "policy" that you are quoting came from me. You make it sound as it is it set in stone, and you have it on a black and white piece of paper, you cannot possibly know that, I don't know that! Frankly taking it to a lawyer and holding Panasonic responsible for something I said will only have our lawyers going hmm, maybe we should just get Jan to stop posting on the internet. What I say cannot be used as a policy statement for the company, it doesn't have a logo on it, it hasn't passed through our legal department it doesn't have the President's approval. It is only my interpretation, and you know while that is worth something, it is not something that will be grounds for a class action law suit. Especially since no one is in a position to say that Panasonic has not made good.
I really do not feel like going through all of the private threads with you about the subject, but I do believe I have said once it is a problem once then let's deal with it. You may never have the problem. As you might understand from the number above it is not a huge problem. And yes you can limp along as there was one guy on location elsewhere in the world and he held his camera together with gaffer's tape until he hit the US three months later.
My advise and you can do what you want, but for the other folks on this thread, go shoot your films, make your commericials, do your jobs, when you have the problem contact us. There is no need to obsessively worry about something that has not happened to you yet. If it happens deal with it then.
Keep in mind that where it has happened mostly is when people leave the battery on for transport and the case does not have enough protection, or they hitting the battery end accidently. The rest of the folks can't even recall how or when it happened. You shouldn't leave the battery on the camera. As there are things in the camera that even in the off mode will drain the camera. You can prematurely kill your battery by doing this. This is in the operation manual and is just good battery sense.
My recommendation, go do something with the camera, when and if it happens to you, let's deal with it!
Best,
Jan
You do not know the policy. It is not written anywhere in Black and White. The only thing you have is my assessment of what the current thinking is and frankly we really do not know for a fact that Panasonic will say no. I have seen Panasonic say yes a number of times because it is the right thing to do. Barry was right on the money when he mentioned that many people do not have the problem. In fact the number of these that have broken compared to the number of cameras, it is a less than 1% and this is against the number sold before the design change.
I don't understand the litigeous nature of your original post that fired up Barry. You don't even have the problem, but I do know you have brought this subject up at least 5 times in the last year and each time you have tried to stir people into a frenzy so that we have yet another antagonistic thread running on the first page of DVXUser. Perhaps that is your objective but I don't get it. You don't even have the problem. Point here is I don't think Barry owes you an apology, he is probably as tired of this thread as I am.
The camera is not even 2 years old yet, the first of them will be that old in December and frankly there are only about 60 cameras that have that serial number and I have one of them. Mine is not broken, so that means that there are 59. Numbers go up for the months of January through May of 2006 but as I said earlier it has been less than 1% that have broken the tabs.
I do believe you will find once you spend the money to talk with a lawyer, that unless you have something that proves Panasonic is guilty of foul play and there is an aggregious outcome, you will find it difficult to sue us, especially since the 2 year non-policy "policy" is not over.
Yes I heard in your post that I was not to blame but there is no one else from Panasonic answering on this board and the fact that you point to a policy, points solely to a quote from me. So if I am not supposed to respond or feel responsible, what would be the purpose of bringing it up especially since the only "policy" that you are quoting came from me. You make it sound as it is it set in stone, and you have it on a black and white piece of paper, you cannot possibly know that, I don't know that! Frankly taking it to a lawyer and holding Panasonic responsible for something I said will only have our lawyers going hmm, maybe we should just get Jan to stop posting on the internet. What I say cannot be used as a policy statement for the company, it doesn't have a logo on it, it hasn't passed through our legal department it doesn't have the President's approval. It is only my interpretation, and you know while that is worth something, it is not something that will be grounds for a class action law suit. Especially since no one is in a position to say that Panasonic has not made good.
I really do not feel like going through all of the private threads with you about the subject, but I do believe I have said once it is a problem once then let's deal with it. You may never have the problem. As you might understand from the number above it is not a huge problem. And yes you can limp along as there was one guy on location elsewhere in the world and he held his camera together with gaffer's tape until he hit the US three months later.
My advise and you can do what you want, but for the other folks on this thread, go shoot your films, make your commericials, do your jobs, when you have the problem contact us. There is no need to obsessively worry about something that has not happened to you yet. If it happens deal with it then.
Keep in mind that where it has happened mostly is when people leave the battery on for transport and the case does not have enough protection, or they hitting the battery end accidently. The rest of the folks can't even recall how or when it happened. You shouldn't leave the battery on the camera. As there are things in the camera that even in the off mode will drain the camera. You can prematurely kill your battery by doing this. This is in the operation manual and is just good battery sense.
My recommendation, go do something with the camera, when and if it happens to you, let's deal with it!
Best,
Jan
Stas_Tagios
Well-known member
All due respect to Jan and Barry,
David's original point has not been addressed -- since Panasonic has acknowledged the battery tabs issue to the point of redesigning the compartment, then why not replace the compartment even for those users who don't have broken tabs, as a pre-emptive measure? Jan urged people to get broken tabs fixed within two years, because that's all that Panny will cover, which sucks for anyone with the misfortune to develop a broken tab outside of that two year period. I don't think David's request for Panasonic replace the battery compartment as a pre-emptive measure is unreasonable.
David's original point has not been addressed -- since Panasonic has acknowledged the battery tabs issue to the point of redesigning the compartment, then why not replace the compartment even for those users who don't have broken tabs, as a pre-emptive measure? Jan urged people to get broken tabs fixed within two years, because that's all that Panny will cover, which sucks for anyone with the misfortune to develop a broken tab outside of that two year period. I don't think David's request for Panasonic replace the battery compartment as a pre-emptive measure is unreasonable.
With all due respect I believe you are wrong Jan and do not understand what issues we initial purchasers are facing. The post following yours merely confirms your misunderstanding.
You claim I have tried "to stir people into a frenzy?" What an unfortunate, and personal comment that is.
This is a discussion board about issues related to the cam, and that's all I and others are doing here.
As I have stated repeatedly, this concern for me and others relates to our business and meeting the needs of our clients.
If is unfortunate you have made it personal. My understanding is that is not permitted on the boards.
Best to you.
You claim I have tried "to stir people into a frenzy?" What an unfortunate, and personal comment that is.
This is a discussion board about issues related to the cam, and that's all I and others are doing here.
As I have stated repeatedly, this concern for me and others relates to our business and meeting the needs of our clients.
If is unfortunate you have made it personal. My understanding is that is not permitted on the boards.
Best to you.
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Barry_Green
Moderator
Probably because no camcorder company has ever done anything like that before. What you're asking about basically amounts to a "recall". It is (AFAIK) unprecedented, I don't even know if the infrastructure exists to execute such a recall. And it just isn't "done". Like I said about Sony, when they were documented to have bad audio in the PD150, they still didn't fix it -- they made the customers pay $150 for the repair!
So David's original point has been addressed, it's been addressed years and years ago, it's long-standing precedent. Nobody issues recalls, and that isn't going to happen here either. We dpn't have to like it, but we do have to recognize it.
[rant on]
Here's what I object to, most strenously: the characterization that Panasonic is being singled out as somehow behaving differently than anyone else, and the potential (that Jan just spelled out) that we (as DVXUser) may very well end up getting her prevented from posting on the boards. And no, we're not gonna stand idly by and let that happen.
Canon doesn't post on any forums. Wonder why? Probably because of stuff like this.
Sony doesn't post on any forums. Wonder why? Probably because of stuff like this.
There have been many "stir the pot" posts going on demanding that Panasonic go above and beyond what any other company in this industry has ever done. For example, give every early adopter a free 8GB P2 card, and if they don't, then somehow Panasonic's showing bad faith, or they're "punishing their early adopters" or some other insinuation. It's ridiculous and preposterous. I mean, do I want a free 8GB card? Sure, but people in hell want a tall cool glass of ice water too -- it ain't gonna happen. And it wouldn't happen in any other industry anywhere in the world either. So why try to characterize it like Panasonic is doing something wrong?
Do I want a mainstreamed pre-emptive battery-tab replacement? Sure. But it ain't gonna happen. Because it doesn't happen in this industry. It's just not part of what happens, guys. And repeatedly complaining about it, publicly, is only going to result in stirring dissatisfaction among the users.
It's not like we don't ALL know about the complaints. Of course we know, we hear it loud and clear -- over and over and over. BUT IT AIN'T GONNA CHANGE. Sooner or later Abaddon is gonna come on and start whining about P2 card prices again. With all due respect, I think we're all tired of hearing that, and I really don't see any benefit to the board that's gained by going through it AGAIN. We all know P2 cards are more expensive than commodity compact flash cards -- what possible purpose would beating that dead horse accomplish? Nothing but to stir up more negativity.
So let's be perfectly clear: DVXUser is not a hammer to be used to bash Jan over the head with. It is not a platform for which anyone can launch their own personal crusades. It's not a place to beat dead horses, and it's not a place to round up a posse to hunt witches. It's not a place to convert people to your religion or to bash someone else's religion, it's not a place to wage a Mac vs. PC war, and it's not a place for anyone to espouse their political views. And it is absolutely not going to be used to drive Jan off the forums -- that would be profoundly stupid. We have access to the single-most-important person in all of Panasonic Broadcast that we could hope to have, someone who gives us direct feedback and who influences the products that get designed, fer cryin' out loud! By bringing lawyers and lawsuits and such talk into it, the ONLY thing that's going to be accomplished is for Jan's superiors to pull the plug on her participation.
And that ain't gonna be tolerated.
Especially when it's so unbelievably easy to send her a direct message, meaning that to use the board as a "hammer" is absolutely UNNECESSARY.
Yes we'd all like free fixes, we'd all like free P2 cards, we'd all like a lot of things. But asking for (and even "demanding") things to happen (that don't happen anywhere in this industry) is wasted breath and brings unnecessary negativity to the boards and does, in fact, fan flames. We (as a board and as a community) don't need that, and we don't want that, and we're simply not gonna be used in that fashion. Panasonic's not perfect (duh); if they do something wrong, call 'em on it. But if they're doing exactly what everyone else does, and especially if it's not going to change, then whether you like it or not, save your breath and move on. Complain once maybe. But after that, let it go.
And let's be very clear here: I'm not singling out any one person (although I did use Abaddon's name in an example, I only used that as an example of someone beating a dead horse because it's such a recognizable example). I'm talking about the policy of the board in general. We are not to be used to wage campaigns, we are an information-sharing resource, a teaching and learning resource. State your concerns, but don't beat dead horses. Please.
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ThousandWordPicture
Active member
It's too bad that this thread devolved into a glorified flame war.
It doesn't appear that my question from the last page has been effectively taken care of, except to say that if my tabs break within the 2 years they will be replaced, which I already knew, and to say that most people's tabs aren't broken, which is completely and utterly irrelevant.
I will not pay $400 or $40 to get my camera fixed before my tabs break, it is a warranty issue and should be dealt with as such. By making it an optional free service it would not be considered a recall at all. I am not concerned about precedent, or what has or has not been done in the past. I don't care if that's not how a camera company is supposed to act. I have a time bomb on the back of my camera and I need to have it taken care of before it comes up in a situation where I can't properly deal with it.
I am going to go shoot a film about a solo sailing race around the world. If we end up shooting on HVX and my tabs break in the south pacific, what the hell am I going to do? How will the director and producers react? How much time and money will it take to get us back to land and to a Panasonic service centre before we can shoot again? People have been fired over less.
Saying they'll fix it after they break for free, but not beforehand is not acceptable. Again, precedent, whatever, is irrelevant to me. Statistics of people who's tabs have not broken (yet) are irrelevant.
Fix the tabs now before they break for free. That is not asking too much. At the very, very, very least give me a lifetime warranty on the battery tabs.
I'm not asking for handouts or free stuff. I am asking for Panasonic to man up to their blatant design failure and take care of those early adopters who get completely reamed by this kind of thing.
It doesn't appear that my question from the last page has been effectively taken care of, except to say that if my tabs break within the 2 years they will be replaced, which I already knew, and to say that most people's tabs aren't broken, which is completely and utterly irrelevant.
I will not pay $400 or $40 to get my camera fixed before my tabs break, it is a warranty issue and should be dealt with as such. By making it an optional free service it would not be considered a recall at all. I am not concerned about precedent, or what has or has not been done in the past. I don't care if that's not how a camera company is supposed to act. I have a time bomb on the back of my camera and I need to have it taken care of before it comes up in a situation where I can't properly deal with it.
I am going to go shoot a film about a solo sailing race around the world. If we end up shooting on HVX and my tabs break in the south pacific, what the hell am I going to do? How will the director and producers react? How much time and money will it take to get us back to land and to a Panasonic service centre before we can shoot again? People have been fired over less.
Saying they'll fix it after they break for free, but not beforehand is not acceptable. Again, precedent, whatever, is irrelevant to me. Statistics of people who's tabs have not broken (yet) are irrelevant.
Fix the tabs now before they break for free. That is not asking too much. At the very, very, very least give me a lifetime warranty on the battery tabs.
I'm not asking for handouts or free stuff. I am asking for Panasonic to man up to their blatant design failure and take care of those early adopters who get completely reamed by this kind of thing.
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My apologies to all for the tenor this thread has taken.
I'm just concerned about my company and my clients.
That is the point of my inquiries.
As I said before and say now, I have the utmost respect for Barry and Jan and appreciate each's contributions to this web site and elsewhere.
My point was neither to embarass either or "rally the troops;" it was to get some information about a course to address my concerns before something breaks and I lose an event and a client.
I cannot afford losing either; hence I have act in advance.
I'll take this, as I have, to private messages among Jan and Barry.
thanks
I'm just concerned about my company and my clients.
That is the point of my inquiries.
As I said before and say now, I have the utmost respect for Barry and Jan and appreciate each's contributions to this web site and elsewhere.
My point was neither to embarass either or "rally the troops;" it was to get some information about a course to address my concerns before something breaks and I lose an event and a client.
I cannot afford losing either; hence I have act in advance.
I'll take this, as I have, to private messages among Jan and Barry.
thanks
Barry_Green
Moderator
Okay, let me try this one more time:
What, exactly, do you think will be accomplished by raising this issue here? Why not take it to those who can do something about it?
Jan is not that person. She does not set the policy for what is or isn't covered by warranty.
If you were to make your request to your dealer or authorized service center (a place that can actually execute the repair) then maybe you'd get somewhere. If you were to take your request to the head of Panasonic service, maybe it'd get somewhere. I doubt it, but maybe. At least, there'd be a CHANCE of some successful, desired outcome.
Complaining about it here will accomplish nothing. It's easy to do, yes, but it accomplishes nothing. Channel your efforts towards something that can yield results, rather than yet another complaint here that won't amount to yielding any positive results at all.
And using terms such as "blatant design failure" and "completely reamed" are not likely to earn you any favors with those you're attempting to convince to assist you.
Look, it's simple: I cannot give you what you want. DVXUser cannot give you what you want. Jan cannot give you what you want -- she doesn't have anything to do with what's covered under warranty. Panasonic's service department are the only ones who could give you what you want, but as to whether they will or not, that's another question. But if you want results, take it to them.
It's not that I'm unsympathetic to what you want, it's that you're not going to accomplish anything by complaining about it here.
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Barry_Green
Moderator
David, my apologies as well -- this thread has totally gone downhill, and nothing in it is aimed personally at you or any other specific individual, it's just that there appears to be an alarming trend that's cropped up in several threads, so when I blew my stack it was the culmination of all those events; it just so happened to be in this particular thread.
People, if you have a problem with something, take it to the people who can do something about it. I've complained enough about why FCP won't allow native MXFs in the timeline, I think it's just preposterous that they don't offer that: but my tactic was to ask people to please request that feature directly from Apple. Apple has a feedback form that you can fill in and send your request directly to the decision-makers. That's the kind of action you have to take if you want to ever get the results: ask those who can answer. Direct your inquiries towards the decision makers. That's the only way you'll get what you want.
(of course, there's no guarantee that'll work; FCP still steadfastly refuses to allow MXFs on their timeline, and Panasonic isn't offering a recall for battery tabs, and Vegas doesn't support non-Sony AVC-HD files either. But in every case I have gone directly to the proper company representatives to make the case, and I still firmly believe that's the ONLY way we'll ever have a chance to make a difference and get the features or policy changes we're looking for).
People, if you have a problem with something, take it to the people who can do something about it. I've complained enough about why FCP won't allow native MXFs in the timeline, I think it's just preposterous that they don't offer that: but my tactic was to ask people to please request that feature directly from Apple. Apple has a feedback form that you can fill in and send your request directly to the decision-makers. That's the kind of action you have to take if you want to ever get the results: ask those who can answer. Direct your inquiries towards the decision makers. That's the only way you'll get what you want.
(of course, there's no guarantee that'll work; FCP still steadfastly refuses to allow MXFs on their timeline, and Panasonic isn't offering a recall for battery tabs, and Vegas doesn't support non-Sony AVC-HD files either. But in every case I have gone directly to the proper company representatives to make the case, and I still firmly believe that's the ONLY way we'll ever have a chance to make a difference and get the features or policy changes we're looking for).
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