West Fest - Viewing / Rating - Technical Issues Thread

Larry Rutledge

Larry Rutledge

Fest Master
If you run into any technical issues with the viewing and/or rating system, please post it in this thread, and provide as much detail as you can.

We'll monitor this thread for issues and try to resolve them as quickly as we can.
 
which browser are you using? Have you tried clicking play again or refreshing the page?

Sorry to make you feel like a guinea pig, but this is a new system, so we need to work through these issues best we can.

Thanks for any help in isolating the issue
 
Zip files come up at a couple of hundred k and empty.

Tried playing a few films my one is about 40% buffered now but isn't playing (tried to click play, pause, click the timeline etc), same deal for a couple of others.

The Damage Done has the following message: Video not found or access denied: http://www.dvxfest.com/mirror/west2010/entries/The_Damage_Done-Curugon.mov

Would prefer to download the zip files for offline viewing.

My specs: Firefox 3.6.6, Windows 7 64, Flash 10,0,45,2

Cheers

- Ryan
 
Ok, thanks for the info. Damage Done got corrupted on our server somehow, will get them to re-upload and put it back in the mix as soon as it's up.

I'm not sure why you're having trouble with the zips. Let me test them again and if they don't work I'll have to re-build them.

Thanks for your patience as we work through this new system.
 
Zips aren't working for me either (on either Chrome or Firefox). They download only 4kb and then unzipping them always fails. Thanks for all your hard work on getting everything up and running for us as soon as possible man! I really appreciate it (as does everyone else, I'm sure).
 
I've been downloading them individually since the zip were giving me ERRORS. So far there appears to be something wrong with Zaza's (a lot of green in the middle- but I haven't watched it yet, maybe it's supposed to be that way) and with OASIS (doesn't download at all).

Oh, yeah, Safari 5
 
Ok thanks ... The Damage Done is fixed, missing file replaced. I'm re-building the zips and will check on the two you mention Blaine.

Remember if you have a problem with an individual file you can try reloading or re-downloading as it will pull from another mirror. In some cases a file doesn't update to the mirror correctly. I usually go through and double check them once we launch, but haven't had a chance yet with these issues. Will check them shortly
 
I think someone stated this but as of 3:55pm PDT Standoff still had no sound. Tried refresh and downloading no luck
 
Okay, everything's downloaded and seems to work EXCEPT:

Blood Thirsty Killaz
Oasis
Lessons In Life and Death.

LILAD seemed to download fine but would only play using a VLC player NOT my QTPro. Also, it only played to about 5:30, then the program shuts down.
 
Ok thanks ... sounds like I may have an issue with one or more of the mirrors. I'm taking the mirrors off line and the system will just pull from the primary server for now. I'll get the mirror's updated and bring them back on line later.

I'm about half done rebuilding the zips and will get them back on line as quick as I can.
 
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