GH2 Panasonic U.S. Customer Service

L

lakotawolf

Active member
So this morning i was woke up by a gentlemen from Panasonic U.S. named Bob. He stated he saw my battery issue on vimeo. He tracked me down and some how got my phone number. He is very concerned with this battery issued and wants my GH2 body asap. He advised me they will be sending me a brand new body immediately. All i have to say is that kind of customer service is AWESOME!
 
That would be Bob Kozlarek, Sr. Product Engineer, PSTC

He asked for my phone number a month ago to talk about a battery issue but never got back to me. No big deal though, seems like a busy guy.
 
While you have Bob's ear, you think you can relay some of the firmware & feature wishes we talk about here? A little quid pro quo as Dr. Lecter would say, to make up for the early morning wake up call.
 
lakotawolf said:
So this morning i was woke up by a gentlemen from Panasonic U.S. named Bob. He stated he saw my battery issue on vimeo. He tracked me down and some how got my phone number. He is very concerned with this battery issued and wants my GH2 body asap. He advised me they will be sending me a brand new body immediately. All i have to say is that kind of customer service is AWESOME!
Click to expand...

That is good news. Perhaps Bob can give us specific info in case someone else has the same issue?
Thanks
 
This is sad. That was not a Panasonic rep. That was a scammer trying to get you to send him your GH2. If you do so, you won't hear from him again. And yes, scammers know how to use real Panasonic employees names, so that's no guarantee. Before you send your camera out, make sure you are not getting scammed.
 
Yeah, make sure you get the replacement camera first before you send yours anywhere..
 
You must log in or register to reply here.
Back
Top