need help

Are you following the instructions by putting the camera into MCR mode and then PRESSING AND HOLDING the MODE button for another three seconds?
 
You haven't stated what computer or OS.

For example, if you are on a Mac, USB2 is problematic.

Always important to detail these things so we don't have to ask additional questions. Also, what mode have you set the HVX200 for connect in the menus?
 
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