I'm trying out double slot recording (A and B slots) to protect against card errors. I have cards in the A and B slots, switch the camera to "double slot recording - ON", then hit record. When I tried to end recording, the camera is unresponsive, even when turning the camera on/off dial the camera is unresponsive. The only thing I can do is pull the battery to restart the camera. This happened each time I tried dual slot. I tried a few different cards with the same result (SanDisk 128's). I'm shooting 12bit RGB 444. Any ideas??
C300: C300 MK2 "freezes" in double-slot recording mode. What am I don't wrong?
- Thread starter Lkorver
- Start date
I’m not a c300mk2 shooter but maybe a firmware update ( if possible) will iron out the bug.
bill totolo
Veteran
If both cards are approved cards, the next thing I would do is bring the camera in to a Canon Service Center.
Thats not a bad idea, giving it a shot tonight
I hope it doesn't come to that but that might have to happen. I'm out in Syracuse, NY so with shipping i'd be out of my money maker for quite some time.
puredrifting
Major Contributor
You sound like a perfect candidate for Canon Platinum CPS Membership? http://www.cps.usa.canon.com/about_cps/platinumMembership.shtml
Been thinking about it, but it's weird that they don't offer the free shipping, discounts, and other benefits for c300/c300mk2 owners. They only go as high as c200 on the "CPS Platinum Repair List"
jm.gardiner
Well-known member
You most likely have two sandisk cards that are of different generations. Sandisk changed some internal architecture and it jams up the mk2 when you have one of each in the camera.
Use one card at a time until you can update firmware.
Use one card at a time until you can update firmware.
That's exactly what I had going on. New card in A slot, older card in B. Just did a firmware update. I'll see if this changes things...
puredrifting
Major Contributor
Doh, didn't know that, thanks for the update.
Jim Martin
DVXuser Sponsor
Long shot here, check the record lock on the cards......
Jim Martin
CinemaWorks
Jim Martin
CinemaWorks
.
Didnt even know they had locks on those
I think the issue was I had an older firmware installed that wouldn't allow me double record to an old generation Sandisk card and a new gen Sandisk card.