Urgent: Calibrating BenQ SW2700PT, whites appear magenta!

[moodlover]

Taken on an iphone, I've of course exposed for the screens so the reddish/magenta color cast is pronounced. In reality, its a very slight hint of magenta but I want it to be as white and close to the 6500K light as possible. Macbook Air 13" screen for reference, and a 6500K light in my room for reference.

I have calibrated numerous times using an i1 Display and tried both softwares: BenQ's Palette Master Elements and i1Profiler, neither of which make the whites look truly white like the Macbook Air's screen does. The monitor temperature is set to 6500K, and I've of course selected D65 as my calibration temperature, along with standard 120cd/m3. What the hell is going on?

This is driving me mad, is my monitor defective? Please let me know ASAP so I can return before its too late. Thank you!

 

[cyvideo]

First thing I would do is initialize the monitor back to standard and try the monitor on another Mac or Windoz box that has a known good white monitor output, also try different cables on both HDMI and Display Port. Whenever I have seen this type of off color gamut output error it has usually been a problem with the graphics card output of the computer. Would also suggest trying the Macbook Air on a normal TV and to see if it's going towards pinky-town. I'm using a couple of PV270s, the HD ones and so far touch wood beautiful D65 whites.

Chris Young