Rebates
- Thread starter Ron777
- Start date
mountainmedia
Well-known member
Yes, I received mine about 8 weeks from sending all my paperwork in and it said to allow 8-10 weeks, so that wasn't too bad. FYI - when it arrives, it does NOT come in an envelope addressed from Panasonic - instead it says something like "The Advertising Checking Bureau, Inc." so it's possible to toss it as junk mail!
Another thread with info: http://www.dvxuser.com/V6/showthread.php?t=178789&page=3
Another thread with info: http://www.dvxuser.com/V6/showthread.php?t=178789&page=3
"The Advertising Checking Bureau, Inc?" Humph! You are correct, envelopes so marked could easily be disregarded as trash and who would recall such an event.
adeath
Member
I bought our camera in July of this year and I want to say we didn't get the check until sometime in November. I had to wait several weeks for the registration process to be complete so it held up my submission until sometime in August. As you can see though it still took several months.
Well, based upon your experience, assuming it did not end up in the trash with all of the other junk mail, it should arrive sometime in the future.
Thank you all for your replies.
Spec-Comm
DVXuser Sponsor
Patience is a key when it comes to rebates... be they a check, a battery, or anything else. However long you think it will take, expect it to be at lease twice that.
If you're concerned about the rebate -- which is fair, because sometimes things happen -- there is a phone number on the rebate form that you can call. Rebates are through a completely different department than equipment sales. They can search the status of your rebate by the serial number. It doesn't hurt to call, and if there is something that needs addressed, it is much easier to deal with sooner than later.
In case there is an issue, you can usually resolve it with the rebate department then and there (ie: they never received the forms, typos, database errors). Otherwise, you would want to contact your dealer and ask them to take it to their Panasonic sales rep. They should be able get your dealer in touch with the right person to make sure you're taken care of.
Best,
Jasmine Moore
Administrative Assistant
Specialized Communications Corp.
20940 Twin Springs Dr.
Smithsburg, MD 21783-1510 USA
800-359-1858 (US)
301-790-0103
Fax: 301-790-0173
jasminem@spec-comm.com
www.spec-comm.com
If you're concerned about the rebate -- which is fair, because sometimes things happen -- there is a phone number on the rebate form that you can call. Rebates are through a completely different department than equipment sales. They can search the status of your rebate by the serial number. It doesn't hurt to call, and if there is something that needs addressed, it is much easier to deal with sooner than later.
In case there is an issue, you can usually resolve it with the rebate department then and there (ie: they never received the forms, typos, database errors). Otherwise, you would want to contact your dealer and ask them to take it to their Panasonic sales rep. They should be able get your dealer in touch with the right person to make sure you're taken care of.
Best,
Jasmine Moore
Administrative Assistant
Specialized Communications Corp.
20940 Twin Springs Dr.
Smithsburg, MD 21783-1510 USA
800-359-1858 (US)
301-790-0103
Fax: 301-790-0173
jasminem@spec-comm.com
www.spec-comm.com
Thank you for your wise suggestion.