READ THIS BEFORE BUYING A DVX100a

Barry_S

Moderator
Let's talk DVX100a pricing. As of May 2005, the lowest legitimate price for a DVX100a with Panasonic USA warranty is about $3300-3400 (before rebate). By legitimate, I mean from an authorized Panasonic USA distributor. You can find authorized distributors on the Panasonic web site at:

http://catalog2.panasonic.com/webapp/wcs/stores/servlet/ModelDetail?displayTab=R&storeId=11201&catalogId=13051&itemId=68668&catGroupId=14569&modelNo=AG-DVX100A&surfModel=AG-DVX100A

Click on Find a Dealer

Before you buy your DVX100a, confirm that you're purchasing from an authorized dealer. One authorized dealer we STRONGLY recommend is
EVS http://www.evsonline.com/ Ask for Rush for the DVXUser discount. This recommendation is based solely on the uniformly positive experiences that numerous forum members have had with EVS.


Beware of Scams
Before you plunk down thousands of dollars, do a little research on the vendor. Check www.resellerratings.com and Google the name of the store. Try to get some personal recommendations. Here are some common scams:



  • The Gray Market Camera -- not imported through Panasonic USA, a gray market camera has no official Panasonic USA warranty. It may have a 3rd party warranty or no warranty at all. If you have problems with your camera, Panasonic USA will not be able to help and you may be stuck with a huge repair bill. These cameras are frequently advertised with USA warranty. They may also be advertised with an International Warranty. Panasonic USA does not recognize any "International" Warranty. Camera stores will outright lie on the phone, so don't take their word--check with Panasonic USA to see if they're authorized.
  • Note: As of August 1st 2005 Panasonic U.S. is offering a $500 rebate, 10 DVM63AMQ-63 tapes, an extra 5400 mAh Li-Ion battery, Magic Bullet for Editors software, plus Barry Green's DVX100 book + DVD. If you don't receive the DVX book/DVD and Magic Bullet software in the box, you probably bought a gray market camera. You will receive the $500 rebate, extra battery, and tapes by mail. This deal makes it officially insane to buy a gray market camera--you'd be saving no money by going gray market. A gray market camera might sell for $200-300 less than the U.S. version, but you won't be eligible for the $500 rebate or any other goodies.
  • The Cheap DVX100a with Expensive Mandatory Accessories -- The price for the DVX100a will appear amazingly cheap--like $2500--but you will never get the camera for that price unless you agree to buy insanely priced junk accesories or pay for standard accessories that are normally included with the camera. You may also find that excessive shipping costs (think $200-300) are added to your bill. Some of these fraudulent merchants will flat out overbill your credit card after you've agreed on the charges. Never place any order before you know exactly what the final charges will be. Get a faxed quote for the exact order including shipping and handling before you place any order.
  • The Imaginary DVX100a -- Someone is advertising an incredible price on eBay or a camera forum. *Grandma needs a new hip so I need to sell today. Someone may email you with an offer after you lose an eBay auction. Run away--far away--because the camera probably doesn't exist.
Warning Signs
If the deal sounds too good to be true or even slightly fishy--take a pass. Beware of requests for payment by Western Union. Pay by credit card so you have some recourse if the deal goes south. If the seller lives in another country, you will have no practical legal recourse if you have a problem. Watch out for stores in Brooklyn--they are almost all bad. Use your common sense and don't let your desire for cheap deal blind you to potential scams.
 
Re: Here: The Absolute Lowest Price for the DVX100

Re: Here: The Absolute Lowest Price for the DVX100

i KNOW you're looking for a sticky, and you should get it :)
ps: profeel is a good dealer too. i think theyre authorized. if theyre not, they are still legit.
 
Re: Here: The Absolute Lowest Price for the DVX100

Re: Here: The Absolute Lowest Price for the DVX100

so where did you buy your new toy? I hope to buy mine with in 1 to 2 weeks
 
Re: Here: The Absolute Lowest Price for the DVX100

Re: Here: The Absolute Lowest Price for the DVX100

[quote author=michael_summers link=board=market;num=1091770451;start=0#1 date=08/06/04 at 10:22:58]i KNOW you're looking for a sticky, and you should get it :)
ps: profeel is a good dealer too. i think theyre authorized. if theyre not, they are still legit.[/quote]


Profeel is not an authorized reseller.
 
Re: Here: The Absolute Lowest Price for the DVX100

Re: Here: The Absolute Lowest Price for the DVX100

ProMax is an authorized dealer and they have excellent service. They had the cheapest price I saw for an authorized dealer and their shipping is cheap as well.

EVSonline also has great service and I ended up buying from them. I'd say you can't go wrong with either EVS or ProMax, both are great stores with competitive prices (and authorized dealers).
 
Re: Here: The Absolute Lowest Price for the DVX100

Re: Here: The Absolute Lowest Price for the DVX100

Brooklyn?????? what do you mean? what stores? Are my fellow brooklynites up to somehting fishy?
 
Re: Here: The Absolute Lowest Price for the DVX100

Re: Here: The Absolute Lowest Price for the DVX100

No offense to Brooklyn or Brooklynites, but yes indeedy!--many of the stores *are* up to something fishy. There are lots of shady business practices and petty scams being run out of Brooklyn-based camera stores.

http://www.panix.com/~donwiss/pictures/BrooklynStores/

Cross check some of these stores with www.resellerratings.com for some eye-opening information.
 
Re: Here: The Absolute Lowest Price for the DVX100

Re: Here: The Absolute Lowest Price for the DVX100

I know Brooklyn stores just got slammed but, is Broadway Photo (www.bwayphoto.com) a good store? I'm looking to get AG-DVC30, they advertise it for $1695. My first pick was to order from B&H but their price is $1900, the $200 is very appealing.
 
Re: Here: The Absolute Lowest Price for the DVX100

Re: Here: The Absolute Lowest Price for the DVX100

They're the worst of the bunch.
 
Re: Here: The Absolute Lowest Price for the DVX100

Re: Here: The Absolute Lowest Price for the DVX100

alright, thanks man, B&H will get my money then. i've ordered from them before.
 
Re: Here: The Absolute Lowest Price for the DVX100

Re: Here: The Absolute Lowest Price for the DVX100

Here's a place I've used for two purchases:

IBuyDigital.com

I don't know if I'd buy a DVX there, too much dough to gamble, but I have bought one consumer camcorder there. REALLY cheap and delivered to me on or before the promised date. USA product too. I also bought the new Konica Minolta A2 digital still camera and they really came through for me on price and delivery of a USA product. Really. They seem to get positive reviews on Bizrate and stuff like that. HOWEVER!! They are in Brooklyn. :D Seriously though, they seem pretty good. As for buying a DVX, or XL2, I'd go with EVS.
 
Re: Here: The Absolute Lowest Price for the DVX100

Re: Here: The Absolute Lowest Price for the DVX100

Specialized Communications gets DVX100APs in B-Stock on a regular basis and it saves you a considerable amount of money. They sell for less then $3000.

Alot of times they have 0 hours on them even. And they come with a 90 day warrenty.

DVC30's are availabe as well.
 
the graymarket warranty myth...

the graymarket warranty myth...

i think the no warranty gray market tidbit is merely a myth. i'll doublecheck but with most graymarket goods, the warranty is valid through whatever country the product is originally intended for.

example: i own a sony camcorder that was bought in japan for the japanese market while on vacation (the camera i had was stolen). after coming home and using it for a while there was a problem with the transport. i contacted sony japan and they gave me the address to send it to.. guess where? japan! so $40 and 6 weeks later i had the camera back repaired under the warranty. no problem.

now i do know for canon, olympus and nikon digital cameras this is also heard to be true. as for panny who knows.

thought i would add this little perspective to potential misinformation.

~mz
 
Re: Here: The Absolute Lowest Price for the DVX100

Re: Here: The Absolute Lowest Price for the DVX100

I stand by everything I wrote about gray market cameras. Panasonic USA will not honor a warranty for gray market cameras. Okay--so you bought a Sony camera in Japan, you had a proof of purchase from a Japanese store, and you sent your camera to Japan to be repaired. What's your point? You went through legitimate distribution channels and you had documentation so you could send your camera back to the country of origin for repair.

So when the gray market camera you bought from Brooklyn has problems--you have what exactly? No idea where to send the camera. No proof of purchase from the country of origin. No help from Panasonic USA. Where exactly would you send the camera? Maybe a 3rd party warranty from someone who *might* be able to fix the camera.

If you're traveling and legitimitely buy a DVX100 in another country and are willing to send it on an extended trip back to the country of purchase for repair work that's fine--but it's *not* a gray market camera. By definition, gray market are cameras that aren't sold through authorized distribution channels. A manufacturer has no obligation to support warranty claims for such goods. Some manufacturers will perform warranty service on "international" purchases, but I haven't heard of a single case of a gray market DVX100 owner receiving Panasonic warranty service. I have heard numerous stories of gray market DVX100 owners that had to pay for repairs out of their own pockets. Unless you have information to the contrary, I'd ask you not to spread misinformation.
 
Re: Here: The Absolute Lowest Price for the DVX100

Re: Here: The Absolute Lowest Price for the DVX100

[quote author=Tony Reyes link=board=market;num=1091770451;start=0#7 date=10/25/04 at 00:27:52]I know Brooklyn stores just got slammed but, is Broadway Photo (www.bwayphoto.com) a good store? [/quote]
I bought my original DVx100 from them with a panasonic warrenty and didn't have any problems. They did try really really hard for me to buy other stuff but I just kept on saying no till they sold me just the camera. Here is their price:
http://www.bwayphoto.com/product.as...me=AG-DVX100 Mini-DV Camcorder&discontinued=1
 
Re: Here: The Absolute Lowest Price for the DVX100

Re: Here: The Absolute Lowest Price for the DVX100

Now you've got me worried. I just ordered a dvx100a from bwayphoto.com

Could you be a little more specific when you say they're the 'worst of the bunch'? Even a private mail would be good.
The only thing that seemed weird is that express shipping wasn't available, because the item was 'drop shipped' so it would be UPS ground 10-15 days. This was an egregious amount of time to wait, but I have to do it to save $500 on this camera.

Do they sell gray market items, or do they rip people off all together?
 
Re: Here: The Absolute Lowest Price for the DVX100

Re: Here: The Absolute Lowest Price for the DVX100

Both. Their techniques are well documented at resellerratings.com.
http://www.resellerratings.com/seller1995.html

I, and most here, would advise you to attempt to cancel your order (since they're likely not going to ship it to you anyway) and order from a reputable place.
 
Re: Here: The Absolute Lowest Price for the DVX100

Re: Here: The Absolute Lowest Price for the DVX100

Thanks for putting the warnings up.
Of course, I didn't think to look here until AFTER I placed the order with Broadway Photo. There are tons of articles on the net, including a good one by PC World Magazine, which support the story of Brooklyn camera shops being rip-offs.
So I read all of this stuff and started getting really paranoid. I was about to go cancel my order and take no BS from whatever rep they threw at me. Luck was on my side. I got an email saying that the product was on backorder (after being repeatedly told that the item was in stock). This gives me an easy and convenient way to just cancel my order before they even charge my credit card.

Of course, everyone online was right- they will never sell you the camera if you do not purchase any upgrades and if you specifically say you don't want a gray market camera.

Just like everything else in life, if it sounds to good to be true, it probably is.
I would recommend buying from a local store, if at all possible, to avoid all this grief.
 
Re: Here: The Absolute Lowest Price for the DVX100

Re: Here: The Absolute Lowest Price for the DVX100

I just want to state that I asked Broadway Photo three diffreent times that I didn't want a grey market camera and they said it wasn't. That it came with the US warrenty.They did try to sell me the extras but after I refused all other offers Broadway Photo did send me my camera and it was in an obviously unopened box (unlike one I got from another place).

I didn't have any problems with them other then the sales guy trying really hard to get me to buy other stuff.
 
Re: Here: The Absolute Lowest Price for the DVX100

Re: Here: The Absolute Lowest Price for the DVX100

I got my camera here - hope it ain't gray! I got the warranty card sent in already to Panasonic USA, so maybe they're okay?

I did a lot of research before buying at MyDigitalGear. They're out of NY I think. Before my documentary, I bought from B&H, GuyGraphics and Cavision with great results and service.

http://www.mydigitalgear.com/shop/exec/shop.asp
 
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