Pixel dead?
- Thread starter IvanF
- Start date
Just one of those things that happens on the rare occasion I would say. I have been watching the forums and not one report of a dead pixel thus far.
John Trent
Well-known member
I wrote this post on the H1 forum and only got one response. Please look and maybe someone here can contribute answers.
http://www.dvxuser.com/V6/showthread.php?t=77581
I'm really interested in this cam but I'm really nervous too. There WERE A LOT OF DEAD PIXEL reports on the XL/GL series and when I called Canon (back when I was considering one of those cams) they denied there was a problem and said the internet forums were spreading misinformation. That just made me more nervous.
Maybe there aren't a lot of H1's out there. The price tag put it out of the range of many. I have heard of several cases of dead pixels with it, though. I'd like to know more because I really don't want to wait for the A1 to saturate the market + time to find out if the problem exists on the A1.
JVC, another company known for dead pixel problems, at least has a "fix" (that masks the dead pixels) that customers can perform. I'd feel better if Canon did the same. I think they should. I've also heard companies don't consider one dead pixel worth fixing, you have to have several dead pixels for them to fix it for you. Is this true? What is Canon's policy on this? Anyone know?
If this cam is reliable and can match the DVX colour and gamma, I'll buy it, but right now I need more information. Thank you.
http://www.dvxuser.com/V6/showthread.php?t=77581
I'm really interested in this cam but I'm really nervous too. There WERE A LOT OF DEAD PIXEL reports on the XL/GL series and when I called Canon (back when I was considering one of those cams) they denied there was a problem and said the internet forums were spreading misinformation. That just made me more nervous.
Maybe there aren't a lot of H1's out there. The price tag put it out of the range of many. I have heard of several cases of dead pixels with it, though. I'd like to know more because I really don't want to wait for the A1 to saturate the market + time to find out if the problem exists on the A1.
JVC, another company known for dead pixel problems, at least has a "fix" (that masks the dead pixels) that customers can perform. I'd feel better if Canon did the same. I think they should. I've also heard companies don't consider one dead pixel worth fixing, you have to have several dead pixels for them to fix it for you. Is this true? What is Canon's policy on this? Anyone know?
If this cam is reliable and can match the DVX colour and gamma, I'll buy it, but right now I need more information. Thank you.
PappasArts
Veteran
Canon will map them out like they do on the XLH1 and other cameras. If not that they will get you a new one. Canon has the best rep in my opinion on helping costumers. Don't worry about it. One other thing, the stuck-dead-fixed or whatever pixel issue there is, has become less of an issue since the manufacturing of CCD's, QC etc are leaps ahead then just a few years ago.
Pappas
Pappas
My XL1 has multiple dead pixels and I've always been told that replacing the CCD's is the only way to fix it, which is a $900 chunk of change.
If I'm wrong, I'd love to know. I still enjoy using the XL1 because I'm so familiar with it, but $900 is simply not worth it.
What would "mapping out" entail? Sounds too good to be true. I've heard of AE/FCP plugins that will eliminate burnt pixels, but have yet to try one.
If I'm wrong, I'd love to know. I still enjoy using the XL1 because I'm so familiar with it, but $900 is simply not worth it.
What would "mapping out" entail? Sounds too good to be true. I've heard of AE/FCP plugins that will eliminate burnt pixels, but have yet to try one.
John Trent
Well-known member
PappasArts said:
Sounds great. It does make me feel better, but I gotta ask, Pappas, have you had or know of others who have had dead pixel problems with the H1? If Canon will map them out, is it under warranty and for how long? Thanks.
Emanuel, I'd like to believe this but I've only had about three people say, "no problems", and as many tell me, "dead pixels". So, I'd just like to hear more opinions on this. I want the "no problem" column to be larger by far.
Mirezzi, I'm sorry to hear of your troubles. I've heard of that software too. If your a pc guy revisionfx.com makes a product called RE:Fill. Haven't tried it, myself. Maybe it'll help. Good luck, and that's for posting your experience. http://www.revisionfx.com/rfil.htm
Emanuel
Cross-Examiner
I understand your legitimate concern and helpful warning. The only problem is the Canon's, as well, when they said: «the internet forums were spreading misinformation». But you're right: I'd also like to hear some opinions on this if there are.John Trent said:Emanuel, I'd like to believe this but I've only had about three people say, "no problems", and as many tell me, "dead pixels". So, I'd just like to hear more opinions on this. I want the "no problem" column to be larger by far.