FS7: New 2.1 firmware

The shutter bug is very annoying if you change recording resolution often during a shoot. After each change of recording resolution the camera reverts to a 300 degree shutter angle.

I did the FM update today and indeed the LUT comes back on after S&Q if you have the camera set to display a LUT.
 
thorn said:
There was a particular thread on the shutter bug on the Sony forum that you may recall, as you were a participant. ;)

http://community.sony.com/t5/FS7/Shutter-speed-issue-really-needs-to-be-fixed/td-p/506200
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That's the shutter bug people are up in arms over? It's just an annoyance that you have to watch for. No big deal at all.
If you KNOW it is going to cahnge, then just change it back. Should it change on it's own, certainly not, but it's not a random event as some people like to pretend. Watch your instruments, boys.
 
It's an annoyance that should have been fixed months ago that can ruin shots. Your reluctance to criticise or accept a criticism of Sony borders on the absurd at times. It's a bug, not a limitation. It's a bug that tons of people have complained about since day 1 of release. Approximately 9 months and a couple of firmware revisions ago. If it doesn't affect you then great. Just like AF issues don't affect me. In which case move on and let the people who do have a real day to day problem with it continue trying to get it sorted. Please stop telling people to essentially 'get over it' about everything they justifiably want fixed that doesn't bother you.
 
Ben, You can't shut me up just because I don't agree with you. I have said time after time the camera has tons of stuff that need to be fixed. But I don't sit around crying about it this very minor stuff. I have learned to work around it all and move on. Just the same way I have done with every camera and every piece of software I have ever owned. If it bothers you that I don't have sympathy for people who can't get over the camera's shortcomings, too bad. Please stop telling everyone who has as different opionion to shut up. I disagree with your opinion but I have never told you to shut up. I have an opinion and I will express it -- but please don't let it stop you from crying. In fact I'll send you a hanky or a box of tissues if you would like.
 
Good for you. You don't seem to have moved on that much though. You're still in here insisting everybody else get over it.


Nobody is in the least bit interested in your sympathy Doug. But you're not adding anything to the conversation about a bug that causes other real working people real world problems so I don't get why you would not just take yourself out of said conversation about something you don't care about. I don't spend my life telling people to get over the the aperture jumps in metabones adapters with electronic lenses just because I use manual lenses. I just leave them to it and hope they all eventually get it sorted because it is nothing to do with me but I appreciate it might be a real pain for people that work a different way from me. I've not told anyone to shut up, as you stated, but it might be nice if you didn't muddy the waters for people trying to get Sony to fix their cameras.

As for the crying/hanky/tissues comment, seriously? How old are you? It's just embarrassing mate.
 
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I was brought back into the conversation by post #81 and again by YOU, otherwise I would not be wasting my time on this thread. I know it will be very hard for you but please don't respond to me so I can quietly walk away and get back to actual work.
 
Doug Jensen said:
Ben, You can't shut me up just because I don't agree with you. I have said time after time the camera has tons of stuff that need to be fixed. But I don't sit around crying about it this very minor stuff. I have learned to work around it all and move on. Just the same way I have done with every camera and every piece of software I have ever owned. If it bothers you that I don't have sympathy for people who can't get over the camera's shortcomings, too bad. Please stop telling everyone who has as different opionion to shut up. I disagree with your opinion but I have never told you to shut up. I have an opinion and I will express it -- but please don't let it stop you from crying. In fact I'll send you a hanky or a box of tissues if you would like.
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That is a bizarre post since it seems to me that you are the one telling everybody to shut up and get over it....
it seems to me that everybody here agrees that the FS7 is a pretty amazing camera especially for the price....but that makes it even more infuriating if simple things don't get fixed....and posting here telling people to get over it and how great the camera is does not add to a discussion that is not even really happening because we pretty much all agree!
some things need to be fixed....I have never experienced the shutterbug because I never change the resolution....but if changing the resolution is part of people's workflow who am I to tell them to deal with it? It sounds like a nightmare to me if I have one more thing to think about when working....especially if it is something as stupid as the camera changing the shutter....we are at FW2.1 and that just should not happen.....
LUTs with exposure controls is in the manual and was promised when the camera was announced....9 months later it is still either or unless you have an external monitor!?
Again: if you think all that is great, good for you...we get it...thank you...please move on so we don't have to drag this out longer and longer and you post count keeps going up....
 
I choose not to respond to this kind of baiting from either of you. Walking away into the sunset now . . .
 
Doug Jensen said:
I was brought back into the conversation by post #81 and again by YOU, otherwise I would not be wasting my time on this thread. I know it will be very hard for you but please don't respond to me so I can quietly walk away and get back to actual work.
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Doug,

I hear your point about "minor annoyance", "check your instruments." And certainly, we all ought to do that - regardless of whether we know of glitches or not. But best practices aside, the fact is that the issue in question (shutter angle glitch) represents a known instance of the camera behaving in a non-intuitive manner that trips up operators, and that seems like it ought to possible to rewrite the firmware to behave in a far more intuitive manner (shutter angle stays consistent when switching modes). Owner operators of the FS7 certainly are obliged to learn the camera's faults and glitches, and to make sure that they account for them. For such owner operators, I agree, a nuisance. But, cameras are hardly just used by owner operators. They're frequently used by day players, who are obliged to use the camera chosen by the production, whether they are familiar or not. When day playing with an unfamiliar camera, one is obliged to do their best to learn the camera, but there is also an implicit expectation that the camera will behave, respond, and perform in accordance with standard practices. Such a day player may very easily miss glitches like the one being discussed in the hustle and bustle and rush on set, even if they are attentive and experienced. The fact that the manufacturer has failed repeatedly to address this and other performance issues that cause the camera to not behave in an expected manner means productions suffer flaws in footage. This has a domino effect, because productions may not choose the FS7 in the future if they had a bad experience prior, and those of us who are owner/ops and invested in the system risk productions not hiring us or our kit due to bad reputation.

I hope this makes sense, sans vitriol. I do believe that manufacturers like Sony have a responsibility to make their products behave in a consistent and intuitive manner, and to fix unanticipated issues when possible. Perhaps there simply isn't a place to store the variable (shutter angle) when switching modes, and it's impossible to fix. If so, it's a crying shame. As it stands, we don't know if that's the case, and so we continue to ask for them to rectify it if possible.

Thanks.
 
I have been completely unable to replicate the shutter bug issue on my FS7, and that could be part of the reason why Sony has not been able to fix it yet. It's one thing to fix a well-documented, repeatable bug. It's something else entirely if the bug is intermittent or only appears on a portion of the equipment.
 
Christopher, do you often change resolutions, framerates and/or country setting? Those are the three points where the FS7 can start behaving weirdly and forgetting itself in my experience.

People outside the US often have to change country settings to go from 25fps to 180fps and to be honest the fact we even have country-locked framerate settings - marked PAL and NTSC - on a 4k camera in 2015 is so ridiculous, but I'll save that one for another moaning thread :)
 
I'm never changing country settings on a shoot, but I do change resolutions and framerates. I shoot primarily in 4k, but I'll commonly switch down to 1080p if I need to get some higher frame rate shots.

That being said, I've followed people's instructions on this and other forums to try to produce the shutter bug, all without success.
 
I don't have the camera in front of me, but am I right in remembering the issue only exists if you use shutter speed instead of angle?

Either way, I agree it's a pain in the arse, because it has bitten me once when working solo under pressure.
 
I've only seen the angle issue pop up a couple times, and I switch quite a bit... I guess I'm a bit lucky. That said, it's still a very silly problem for this camera to have. Doug needs to stop defending Sony with the whole "you just need to pay attention! A good shooter wouldn't let that slip by him/her!" response. It's the camera not behaving in an expected manner. By your logic, it would be OK for the camera to just jump to random white balance/ISO/frame rate every time you cut a take. Because you're going to double check and verify every last setting before rolling again, right? And a few seconds here and there to adjust a random change doesn't matter! I just think it's a silly thing to defend Sony on.
 
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