.mxf preview unsupported for this format

eugenes

eugenes

New member
Recently, we hired a team to shoot a 2-Day live event using Panasonic HVX200 cameras shooting DVCPRO720P 30fps. One of our hired camera operators came with his own equipment and when he provided us the footage from his Firestore via a hard drive download, we discovered the following problems in post.

1. LastClip.txt - He did not copy the last clip text files to the hard drive.
2. Combined Folders - Rather than the two separate shoots be self-contained in two separate folders, half of the second day's footage is contained in the folder of the first day.

We were able to recreate the LastClip.txt files and retrieve all the footage from the first day, as well as the 2nd day's footage that was located inside of its own directory. Our problem is we cannot import the 2nd day's footage that is located inside of the 1st days folder. FCP keeps giving us the following error,

"preview unsupported for this format"

After reading several posts citing similar problems, I am more confused than ever. This footage means a great deal to us and we are willing to compensate someone who can give us definitive advice as to how to solve this problem.

Thanks in advance.
 
Thanks for the reply. I do have the .mxf files, but just discovered I don't have the audio files. I am using FCP 6 and Mac OSX 10.5.8.
 
That's tough because if you install P2CMS you can at least access the video files and then manually attach the audio files.

Without the audio files, I don't know of a way to help.
 
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