Another "If you..." thread - thought this might be useful to some people.
We bought the monthly subscription, thinking we'd give CC a spin - and, if we didn't get on with it, we could cancel.
After a few months, we decided to go with FCP X, so we tried to cancel CC, thinking it was one of those 30 day notice things.
Seems Adobe like to play the small print game - turns out it's an annual agreement and they were quite hard-nosed about keeping us to it.
I escalated it, but heard nothing back for 3 weeks. It seems they've now relented - they sent us an email out of the blue, saying we go on to the "free" version next month.
Just putting it out there, in case you thought, like me, it was a rolling monthly subscription. I don't think they make it very obvious.
It's a lot of software for the money, I guess, but always good to know what you're actually signing up to.
Ben.
We bought the monthly subscription, thinking we'd give CC a spin - and, if we didn't get on with it, we could cancel.
After a few months, we decided to go with FCP X, so we tried to cancel CC, thinking it was one of those 30 day notice things.
Seems Adobe like to play the small print game - turns out it's an annual agreement and they were quite hard-nosed about keeping us to it.
I escalated it, but heard nothing back for 3 weeks. It seems they've now relented - they sent us an email out of the blue, saying we go on to the "free" version next month.
Just putting it out there, in case you thought, like me, it was a rolling monthly subscription. I don't think they make it very obvious.
It's a lot of software for the money, I guess, but always good to know what you're actually signing up to.
Ben.