Until they see bad press, spoof videos of how their products are mediocre, and see opinion makers criticizing. Then they care. That's why they released the Faq.
But what will it produce? More FAQs?
We can hope for additional features that incrementally address basic professional editing functions that have been identified (repeatedly) here and elsewhere.
But some will not be implemented.
That's a fact.
The interface may be modified slightly, but it will never look like FCP.
So if the features return (mostly), the question becomes whether the interface works for you.
And the secondary question is whether the absence of Color, DVDSP, ST Pro also matter.
If they do, move on. Because the writing is on the wall.
Bad press with an antenna issue with the best selling iPhone didn't turn Apple around, and neither will it here.
The future is filed based media, "intelligent" editing and media organization, etc.
FCP X is "reality TV." No plot, no writers, no stars, low overhead, and low maintenance.