error message...

C

crazycatz

Well-known member
hi,
this is my first post, but i've been a lurker for awhile now, but anyways...

when ever i try to export a TIFF image, either a single frame or an image sequence, from either the timeline or the source view, it doesn't let me and i get this strange error,

error.jpg


does anyone know what thats about, and how i would go about fixing it?
thanks!


Also, I just tried to export a photoshop image, a single frame and a sequence, and it gave me the same error...
 
no one knows? I have tried every image format as an option to export both a single frame, and a sequence and i get the same error message. in the console, it also shows

* Exception: Structured Exception, ExceptionCode:0xc000001d, ExceptionString:ILLEGAL_INSTRUCTION, FaultAddress:0x189fc2e
EDIT: MediaPos=0,MediaDur=554000,TrackPos=0,TrackDur=554000,SegRate=65536
Click to expand...

anyone know!?
 
This is a complete guess, but you might try upgrading to the newest version. It's 5.2.something. It's a free download. Honestly I don't know what's causing that error, but sometimes getting a fresh install will clear up things that don't make sense.
 
well, i upgraded to the latest version, and i still get the same error every time i try to export a still image... in that error message it refers me to an error log, and that error log says
AVID SYSTEM DUMP - Wed Jan 18 12:28:01 2006

________ Memory ________________________________________________________

numPtrs: 46572
numHdls: 10615
totalPtr: 0x00796acc (7957196)
totalHdl: 0x002fabfe (3124222)

________ Current Program Stack _________________________________________
7C90EB94 0012B914 KiFastSystemCallRet+0
7C802542 0012B928 WaitForSingleObject+12
60397B42 0012B93C PSPrintStack+82
6036BD7B 0012B9CC DmpDump+9B
6036C19D 0012BC7C DmpDumpToFile+2FD
60373245 0012C22C ExceptionContainer::DoStoredException+755
603732D4 0012C26C ExceptionContainer::DoStoredException+7E4
7C359C97 0012C2B4 _CxxLongjmpUnwind+EA
7C359629 0012C2E4 _CxxExceptionFilter+1C4
7C3598AD 0012C33C _CxxExceptionFilter+448
7C35994A 0012C36C _CxxExceptionFilter+4E5
7C359B9D 0012C3A4 _CxxFrameHandler+26
7C9037BF 0012C3C8 RtlConvertUlongToLargeInteger+7A
7C90378B 0012C478 RtlConvertUlongToLargeInteger+46
7C90EAFA 0000000A KiUserExceptionDispatcher+E

________ System Configuration __________________________________________
System software: Windows NT Version 5.1 Build 2600 Service Pack 2
Processor type: Pentium PC
Physical Memory: 1023 MBytes; Virtual Memory: 2047 MBytes
User name: Matt
Application info: Wood_R4850

________ Processes Currently Running ___________________________________

________ WindowList ____________________________________________________

________ Binary Modules Loaded _________________________________________

________ Device Drivers Loaded _________________________________________
Click to expand...

maybe that will help someone figure this out?
 
I have the same problem.
Can´t export any graphics at all. Same error message.
Do you have a AMD processor?
I think that could be the problem.
It´s been reported that from 5.0 to newest editions there been some issues. Like this with the graphics and like can´t use the fliud film effect (Does it happen to you)
I think avid should look further to see what´s wrong with AMD and Xpress Pro combination.

What graphic card do you have: Nvidia?
 
yea, i have an AMD, and i did fix the problem but only by returning to xpress pro 4.6, downgrading. i think there is something about the combination of amd processors and avid thats not right. but, another reason to get a new computer!
 
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