you guys gotta email deb@dvxuser.com and she will take care of you.... if your sending an email to the Zoomforce email its not gonna get answered.
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just to add to that,This from B&H:
http://www.bhphotovideo.com/bnh/con...ge&Q=Product_Resources/Battery_Guidelines.jsp
Pertinent:
Li-Ion (Lithium-Ion) Battery Guidelines:
reference source: IDX
Top off or fully re-charge within 3-4 weeks of use.
Storage:
Short term storage: Store fully charged.
Long term storage: Charge to 20-40% of capacity approximately every three months.
Li-Ion offers a very low self-discharge rate. Ideal for long term storage.
No need to discharge to balance cells, ok to top off at any time.
On Assignment: Do not leave battery in a hot vehicle or in direct sunlight.