DJI Osmo Handheld 4K Camera and 3-Axis Gimbal

My Osmo arrived on Friday. Worst out of box experience I have ever had with a new piece of gear. Instructions are limited, confusing, make little sense. After charging the battery overnight, I tried to initialize and link to my iPhone, Osmo kept just shutting down. The phone bracket basically won't hold my iPhone with the case on it, I am going to have to ditch my battery case when I use the iPhone with the Osmo because if I don't, the iPhone is basically falling out of the bracket on the Osmo. Even when the Osmo did power up, I only saw picture on my phone for perhaps 1-2 seconds, then the Osmo would power down like the battery was dead, so I am not even sure if it ever initialized? Battery charged all weekend as I was out doing family stuff, going to try it again tomorrow. If it doesn't start behaving, it's getting shipped back to B&H for a refund. Not a good experience at all, DJI needs some lessons from the other manufacturers and Apple on how to create a positive out of box experience for their customers. Too bad, I was pretty hyped to fall in love with the Osmo but now, I am shipping it back unless it behaves.

DJI stuff is pretty easy to figure out. They have all sorts of videos about set up, initialization, and an outstanding forum. Plus, there are plenty of user videos to learn set ups from.
 
My Osmo arrived on Friday. Worst out of box experience I have ever had with a new piece of gear. Instructions are limited, confusing, make little sense. After charging the battery overnight, I tried to initialize and link to my iPhone, Osmo kept just shutting down. The phone bracket basically won't hold my iPhone with the case on it, I am going to have to ditch my battery case when I use the iPhone with the Osmo because if I don't, the iPhone is basically falling out of the bracket on the Osmo. Even when the Osmo did power up, I only saw picture on my phone for perhaps 1-2 seconds, then the Osmo would power down like the battery was dead, so I am not even sure if it ever initialized? Battery charged all weekend as I was out doing family stuff, going to try it again tomorrow. If it doesn't start behaving, it's getting shipped back to B&H for a refund. Not a good experience at all, DJI needs some lessons from the other manufacturers and Apple on how to create a positive out of box experience for their customers. Too bad, I was pretty hyped to fall in love with the Osmo but now, I am shipping it back unless it behaves.

It sounds like a bad battery. The charger shows a redlight while charging and a green when fully charged. Charging takes less than an hour.
 
Looks like a Hit & Miss on some users on here. I'm gonna buy mine and just have some practice with it till the adapter for the X5 comes out and I'll jump on it.

Does anyone know if the X5 has interchangable lens? Or do I have to wait for an X9? Haha
 
It sounds like a bad battery. The charger shows a redlight while charging and a green when fully charged. Charging takes less than an hour.

Yep, it is showing a green light. Going to mess with it this morning. Hopefully I can get it to work. If this doesn't work, it's going back and I will explore other alternatives like a GoPro with a third party gimbal but I would rather just use the Osmo.
 
Yep, it is showing a green light. Going to mess with it this morning. Hopefully I can get it to work. If this doesn't work, it's going back and I will explore other alternatives like a GoPro with a third party gimbal but I would rather just use the Osmo .

I am returning mine tomorrow as the footage it records is a little to jerky for my taste. If you look close you can see jerky footage in everything that is up loaded no matter what it's shot in 1080p, 4k what ever. I originally thought it was an upload issue due to compression, but I see it in all the footage that I have shot as well. I do not think the Osmo is ready yet for any serious or professional work unless the clips you use are very short say a couple of seconds or so. I had high hopes for the Osmo, but I just don't think it's ready yet perhaps the X5 will be better.

Try this if you are having a problem setting up.

http://forum.dji.com/thread-34541-1-1.html
 
I am returning mine tomorrow as the footage it records is a little to jerky for my taste. If you look close you can see jerky footage in everything that is up loaded no matter what it's shot in 1080p, 4k what ever. I originally thought it was an upload issue due to compression, but I see it in all the footage that I have shot as well. I do not think the Osmo is ready yet for any serious or professional work unless the clips you use are very short say a couple of seconds or so. I had high hopes for the Osmo, but I just don't think it's ready yet perhaps the X5 will be better.

Try this if you are having a problem setting up.

http://forum.dji.com/thread-34541-1-1.html

I don't have any issues with the gimbal movement or see any jerkiness with footage recorded at 30p or above. There may be an issue with 24p encoding.
 
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I am returning mine tomorrow as the footage it records is a little to jerky for my taste. If you look close you can see jerky footage in everything that is up loaded no matter what it's shot in 1080p, 4k what ever. I originally thought it was an upload issue due to compression, but I see it in all the footage that I have shot as well. I do not think the Osmo is ready yet for any serious or professional work unless the clips you use are very short say a couple of seconds or so. I had high hopes for the Osmo, but I just don't think it's ready yet perhaps the X5 will be better.

Try this if you are having a problem setting up.

http://forum.dji.com/thread-34541-1-1.html

Others will disagree with me on this, but in my opinion you need a stabilized lens and/or body to get truly jitter free footage. I've played a ton with the came single and simpleBGC software and it's either the motor and settings are soft enough to keep the jitter away, but the horizon drifts etc, or the motors and settings are tight and the camera is rock solid, but the micro jitter is ever so slightly present. Perhaps there is a perfect medium, but it must be a very small window and I certainly haven't been able to find it.
 
Others will disagree with me on this, but in my opinion you need a stabilized lens and/or body to get truly jitter free footage. I've played a ton with the came single and simpleBGC software and it's either the motor and settings are soft enough to keep the jitter away, but the horizon drifts etc, or the motors and settings are tight and the camera is rock solid, but the micro jitter is ever so slightly present. Perhaps there is a perfect medium, but it must be a very small window and I certainly haven't been able to find it.

"Micro Jitters" good way of explaining it. I can fly my FS100 in 24p all day long an not experience what I get with the Osmo. I've seen the same thing in footage posted at other frame rates as well.
 
"Micro Jitters" good way of explaining it. I can fly my FS100 in 24p all day long an not experience what I get with the Osmo. I've seen the same thing in footage posted at other frame rates as well.

Ah, then I must have gotten lucky. Or other people are unlucky. I don't have any issues with microjitters. All of the movements are very smooth.
 
Ah, then I must have gotten lucky. Or other people are unlucky. I don't have any issues with microjitters. All of the movements are very smooth.

Same here. Smooth as silk. I'm loving this camera. It's opening up a whole new way of moving to me. I'm finding myself thinking of shots that weren't possible before with my GH4 or other ENG-style cameras.

FWIW I've only shot UHD 24p on the Osmo so far. I will try some 1080 30p and 120p soon to see if there's a difference.

I also have a .8 ND filter in the mail for some slow shutter effect in bright daylight. Although so far my bright daylight UHD 24p stuff has looked great.
 
After a few hours of troubleshooting, found the source of my Osmo's erratic behavior. Upon booting it up, I would see picture on my iPhone, then it would cut out, then it would come back. I removed the gimbal head from the handle and lo and behold, there was a small piece of lint or paper in the area of the handle where the gimbal screws into it. There are small circuit boards that allow the handle to talk to the gimbal and vice versa, and evidently the small piece of lint/paper was blocking the transmission between the two. I removed the small piece of paper and now it behaves fine. Images, to me, look about the same as the GoPro, not great but usable for a few seconds here and there. The fan is on most of the time and is pretty noisy, agreed. This will not be a dialog camera. I shot 1080 24p, it looks good but when I switched to 4k, I too see these microjitters when playing images back from the memory card on my late 2012 i7 iMac. I agree, the 4k images actually look worse than just shooting 1080 for 1080 use, at least so far, they seem noisier and more compressed. I ran out of time to really put this thing through it's paces but it seems like a fun toy at this point, that I will occasionally use for work. Not a pro piece of gear, relatively fragile, but a consumer level piece of gear that can sometimes be leveraged for pro work. I had to calibrate the horizon, it was definitely biased toward the left.

I have to say, after playing with this, if I had it to do over again, I would consider a Go Pro Hero Silver and one of the newer, better gimbals as just as good, possibly better, and definitely more versatile. The sound is terrible on this, the images, to me look the same as a modern Go Pro and the integration that I thought would be so cool is okay but not much better than Go Pro. Plus, if you are familiar with Go Pros, there is a familiarity there that this lacks. Seeing the image on your phone is good but their silly phone bracket will not hold my iPhone with the battery case on it, it falls out and either way I mount the iPhone, the bracket wants to hit the power button so it accidentally shut down my phone several times. The software is okay, but nothing great, needs some refinement. So my iPhone 5S without the battery pack will not last very long while using their app, perhaps 45 minutes. The phone bracket is only designed for THIN smartphones, so if you have much of a protective case or a battery case, forget it, you are going to have to strip your phone to use it with this thing.

I will probably keep this but may end up buying a Go Pro Hero Silver anyway as for certain things, this will be better but for other things, the Go Pro will still be superior. I bought the two lens filter DJI setup, one UV and one ND (it didn't say what ND level the filter is.) I tried it outside and it works okay but I wish they made Vari NDs in this tiny size. This helps but in bright mid-day sun, this is still not enough ND to operate at ISO 100, 1/50th shutter, I still ended up having to put the camera at something like 1/320th shutter, which I don't like. Out of a score of 1-5 stars, I give the Osmo 3 stars. It's nicely engineered, the integration is cool, using a smartphone as a control screen is clever but overall, this definitely feels like V 1.0, it needs refinement, the fan noise is obnoxious and ever present, as usual, audio is a distant afterthought, I don't even think you could use a wireless mic unless the talent was about 15-20' from camera. Even for bloggers, the sound sucks, you would have to use a wireless or 2nd system sound. The phone bracket is ill conceived, they should have made the phone depth variable by spring loading the support pads on the back of the phone so thin phones wouldn't flop around and thick phones or phones with battery cases could be used. The gimbal itself functions well, the motion is smooth and usable although perhaps it is just me but it will take a while to get the hang of smoothly keeping moving subjects in frame and framed correctly, still learning how to do that but I have only used it once and the only moving subject I had was my cat following me around so perhaps something larger like a person would be easier?

If you are thinking about getting one, just be aware of all of the limitations. It's definitely not the be-all, end-all in small gimbals, but it is quick to setup and deploy at half of the cost of a Ronin-M and it includes the camera. Picture is just okay, compression is pretty severe and audio is lousy. More feedback as I get some time later this week to really put this through it's paces. Editing hell this week through Wed, then a two day writing gig. I really need a full day to see all of the things this can do.
 
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Same here. Smooth as silk. I'm loving this camera. It's opening up a whole new way of moving to me. I'm finding myself thinking of shots that weren't possible before with my GH4 or other ENG-style cameras.

FWIW I've only shot UHD 24p on the Osmo so far. I will try some 1080 30p and 120p soon to see if there's a difference.

I also have a .8 ND filter in the mail for some slow shutter effect in bright daylight. Although so far my bright daylight UHD 24p stuff has looked great.

Try some 1080 24p and let me know what you get? Thanks in advance.
 
can someone who has already received theirs post some footage please? It would nice to see independent non-manufacturer footage. There isn't a whole lot of it out there. Thanks
 
Up date to my earlier post, I recently left the battery in my Osmo overnight and when I went to turn it on nothing happened then I did a search on line and found that two people had the same problem as I did the solution was holding down the trigger and the record button while powering on which seems to do some type of reset, anyway since this event my Osmo has been functioning fine no more micro jitters at any frame rate. I would say there seems to be a few bugs to the Osmo, but I am pleased with how it is functioning now, so I will not be returning it. I just hope it continues to function properly.
 
can someone who has already received theirs post some footage please? It would nice to see independent non-manufacturer footage. There isn't a whole lot of it out there. Thanks

Pretty damned boring clip of me walking through my kitchen but it was the first thing I had time to shoot. I also notice in this clip that the minimum focus distance isn't that great, you can see where stuff gets bkurry as I move closer than about 18" as I move the camera close to the appliances on the counter and the oil bottles on the shelf. This was shot 1080 24p ISO 800 1/50th shutter
https://vimeo.com/biglittlefilms/review/145316383/922d6c5a2d
 
Question: I know initially you need a phone but after it's setup can you record without sinking up to a phone? Will it remember previous settings?
 
Question: I know initially you need a phone but after it's setup can you record without sinking up to a phone? Will it remember previous settings?

Yes, I believe so. But you then have no way to change ISO. So you are either stuck using auto ISO (bad idea in most cases) or a single fixed ISO (only going to work if you have fixed, constant level lighting).
 
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