condensation inside camera(failure)for Jan

F

flip in not out

New member
I bought a DVX in June and took it to barcelona to film a video, two months into production the unit shut off in normal use and never turned back on. I took it to a panny autourized repair place who told me that moisture had condensated inside the camera and burnt out the computer. Now I'm back in the states and took it to another authorized repaair place and they told me the same thing, the camera is unrepairable, and this doesnt fall under warranty. What I want to know is why this camera was able to collect so much water inside it to let it break down, and why this doesnt fall under warranty. The camera was not misused at any point and was working in hot and humid conditions. The panny people told me that this shouldnt happen beacause there is a safety device specifically for identifying moisture and then turning the camera off, then you would have to air it out. Well that didnt work and now I cannot finish production due to a burnt camera that I cant get replaced. help Jan
 
I'm sorry for your camera, really. I was shooting in Florida few weeks ago, humid all the time, every time i turned camera on - red drip came out - find out that "condensation has formed inside..." and turned off automatically. every time I took it off from airconditioned car, all Florida's humid sat on lens (filter) making it foggy blurred...probably it is better keep the camera i warm trunk to avoid this things.My assumption - Florida is terrible place to shoot.

this week I was in Arizona, shooting the desert - dry but hot, I covered camera with t-shirt from sun, spend there few hours... RED X showed up on LCD, all footage is divided by 5 horizontal steady images from 1 frame (hard to explain, but that what it is)
now I'm back in chicago - manual says : red X "flashes when the cylinder head is dirty"
I hope that's only dirt and not some internal damage, how it is that 30years old arriflex still works and will work next 30, and our dvx's(and other digital junk) will work max 5-10 years?
I going to get head cleaner ..
bye
 
galt said:
I put my camera in the car the night before a shoot now.
Click to expand...

<pulls out pencil and pad>

So, galt, what make and model car do you drive and what was your licence plate # again?

:evil:
 
If the "moisture sensor" on a new camera was faulty, it seems that a warranty repair would be in order.
A letter or email to Panasonic directly might help solve your problem.
Good luck.
Ken
 
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