C500: C500 mk II power supply

B

Ben Powell Media

Member
Happy New Year all! Just got my C500 MK II, and suprisingly it doesn't come with a power adapter for the camera itself. As far as I can tell, the camera only accepts DC in via the 4-pin XLR jack on the back, which is rated for 11.5 V to 20 V DC, 10 A.

I asked canon support about recommending a power adapter for this, and they said:

I understand that you are looking for a power adapter for the EOS C500 Mark II. My name is Tim and I can certainly assist you with this today.

The only power adapter we recommend is the CA-CP200 B Compact Power Adapter (for the CG-A20). We don't recommend third party adapters such as the one you reference because they're not manufactured by us and we aren't able to give educated guidance on them.​

The power adapter they recommended is the one packaged with the camera to power the battery charger. It A) doesn't have a 4-pin XLR, and B) it's rated at 24V, 1.8A.

Am I crazy, or did Canon just give me advice that would damage my camera? And can anyone help me out with a recommended power adapter? My knowledge on currents and resistance is pretty poor. I found this one: https://www.bhphotovideo.com/c/product/1077442-REG/indipro_tools_ip4pps_12v_power_supply_with.html which is rated at 12 V and 6 A.

Thanks in advance.
 
That is interesting that Canon switched over to a standardized 12V XLR DC Power input. That will definitely make life easier. I've actually crushed the old lemo connectors. Somebody else on these boards, I think it was Dan, was having problems with power cutting out on his connectors.

Anyway, you could probably get away with powering it with any 4 pin XLR DC source that you can find lying around, but that B&H link should work. It looks like the camera only requires about 3 amps.
 
Ben Powell Media said:
Happy New Year all! Just got my C500 MK II, and suprisingly it doesn't come with a power adapter for the camera itself. As far as I can tell, the camera only accepts DC in via the 4-pin XLR jack on the back, which is rated for 11.5 V to 20 V DC, 10 A.

I asked canon support about recommending a power adapter for this, and they said:

I understand that you are looking for a power adapter for the EOS C500 Mark II. My name is Tim and I can certainly assist you with this today.

The only power adapter we recommend is the CA-CP200 B Compact Power Adapter (for the CG-A20). We don't recommend third party adapters such as the one you reference because they're not manufactured by us and we aren't able to give educated guidance on them.​

The power adapter they recommended is the one packaged with the camera to power the battery charger. It A) doesn't have a 4-pin XLR, and B) it's rated at 24V, 1.8A.

Am I crazy, or did Canon just give me advice that would damage my camera? And can anyone help me out with a recommended power adapter? My knowledge on currents and resistance is pretty poor. I found this one: https://www.bhphotovideo.com/c/product/1077442-REG/indipro_tools_ip4pps_12v_power_supply_with.html which is rated at 12 V and 6 A.

Thanks in advance.
Click to expand...

This is insane - it doesn't include a power adapter?! I use the one for my C300 mkii ALL the time, for interviews, etc. I'd be screwed on a regular basis without it.
I'm also interested in how this gets sorted out.
 
For what it's worth, many cinema cameras don't come with power adapters (ARRI - RED - Blackmagic), and it's a separate purchase.
 
cpreston said:
That is interesting that Canon switched over to a standardized 12V XLR DC Power input. That will definitely make life easier. I've actually crushed the old lemo connectors. Somebody else on these boards, I think it was Dan, was having problems with power cutting out on his connectors.

Anyway, you could probably get away with powering it with any 4 pin XLR DC source that you can find lying around, but that B&H link should work. It looks like the camera only requires about 3 amps.
Click to expand...

It's about damn time. Maybe now you can reliably supply external power to a C-cam.
 
seanarmada said:
This is insane - it doesn't include a power adapter?! I use the one for my C300 mkii ALL the time, for interviews, etc. I'd be screwed on a regular basis without it.
I'm also interested in how this gets sorted out.
Click to expand...

NorBro said:
For what it's worth, many cinema cameras don't come with power adapters (ARRI - RED - Blackmagic), and it's a separate purchase.
Click to expand...

Yep. In 22+ years, I've never owned a professional, broadcast or "Cine" camera, except for a Canon C300 that came with a power supply. Never had one that included batteries or battery charger except for the 300, either.
 
cpreston said:
That is interesting that Canon switched over to a standardized 12V XLR DC Power input. That will definitely make life easier. I've actually crushed the old lemo connectors. Somebody else on these boards, I think it was Dan, was having problems with power cutting out on his connectors.

Anyway, you could probably get away with powering it with any 4 pin XLR DC source that you can find lying around, but that B&H link should work. It looks like the camera only requires about 3 amps.
Click to expand...

Yes, the stock C300 MKII and C200 Lemo have been very inconsistent performers, it's great they have finally gone industry standard. I would think any standard name brand DC adapter would work fine, just don't buy no name Chinese?
 
I just saw that the max power consumption is actually 63 watts vs the 34 watts I thought. A 6 amp power supply should still work, though.
 
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