C300: C300 Newbie Cannot Make Canon XF Utility work?

puredrifting

puredrifting

Major Contributor
I did search through a few pages of posts and couldn't find the answer to this question so bear with me. Hired a shooter in Europe to shoot BTS on a TV show on the C300. I have downloaded the Canon XF Utility to my MBP but the application won't boot, I just get an error, "Canon XF MPEG2 Decoder is not installed". OS 10.6.6, I downloaded the 1.31 version of the XF Utility. What gives, I installed the utility, it seemed to install correctly but won't boot up?

When I Google this, I see it is a fairly common issue yet none of the suggested workarounds seem to work on my system (reboot, repair permissions, re-install, etc.) I have tried them all and I need to take a look at this footage to give the DOP feedback for upcoming shoots, plus my clients want to view the footage on their MBPs.

Any advice? I have not had time to try ingesting into FCP, just want to take a quick look so I need the viewing utility.

Thanks,

Dan
 
Right, I looked in the QT plug-ins where that codec should be and it isn't there, but it is supposed to be installed with the XF Utility, I can't locate it on Canon's website separately.

Thanks,

Dan
 
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