7q loyalty prgram and international customers

I

ianthom

Active member
Hi Mitch,
looking at upgrading to the 7q+, and was wondering how the loyalty program would be managed with international customers (I am in Australia) I have emailed tech support but no response...
 
The program is the same throughout the world. Details are available here:

http://www.convergent-design.com/owner-loyalty-program.html

In a nutshell:
- you buy an Odyssey7Q+
- you register it on our website
- you execute the Loyalty Program between your Odyssey7Q and your Odyssey7Q+
- the Odyssey7Q gets a warranty extension to 1/1/17
- the Odyssey7Q+ gets whatever Record Options the 7Q has (both units keep them)
- a $500 website store credit upon is issued to you

You have until March 31, 2015 to participate in the Loyalty Program. The $500 credit coupon is good indefinitely.
 
Mitch Gross said:
Yes, but please consult the link I posted. Details are within.
Click to expand...
Thanks Mitch,
in the instructions on the website it says both the original and New owne need to contact convegent design To complete the transaction, can this be done by email? And can it be done individually? My potential buyer lives 4 hours away and I would be travelling to make the sale-and it's not like we can just call the U.S. And wait on hold...I have raised this in a support ticket but no response from Amber as yet...r (both parties need to contact Convergent Design to transfer ow(both parties need to contact Convergent Design to transfer ownership of the unit and registration on our webstore).nership of the unit and registration on our webstore).

 
Yes it can be done through email. If you have any issue please feel free to include me and I'll make sure it gets sorted properly. Email does mean that it may take a day or two to transfer everything over, but the gear of course works in the meantime. It's really about our tracking.
 
This is a reminder that the Odyssey7Q Owner Loyalty Program ends at the end of this month. If you wish to participate, you must purchase an Odyssey7Q+, register it on our website and enable the Loyalty Program from your current Odyssey7Q to the new Odyssey7Q+. Complete details of the program are on our website.
 
Hei Mitch, i just ordered the 7q+, but it is possible that it wont arrive in time. Would it still be possible to join the Loyalty Programm some days after the 31.3? Or does the order date count anyway?

Thanks for your help
 
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