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Bennywild said:Panasonic was not much help, sadly, as they did not recognize the model number (they actually said it was a Sony camera). Eventually I got the number for Panasonic parts through another company. If I could recall their name, I would, as they were most helpful.
The end result was that the number to call was 1-800-332-5368. You give them the full model number and the specific part. It helps if you have a manual (http://www.temple.edu/fma/referencelibrary/manuals/DVX100aManual.pdf) to find the part as the people on the other end are none to helpful.
Long story short, it was part 41 on page 14 of the manual. Armed with this information, they located the part ("XLR input cap", as I had been telling them) and from there it was smooth sailing.
Hope this helps anybody in the future.
-Ben Sherman