Who do I contact regarding HPX170 extended warranty and rebate? Jan?

Butcher

Well-known member
We bought the HPX170 on October 30th, immediately filed for the extended warranty so we could get our warranty certificate and file for the $500 rebate. It was supposed to take a week, maybe a few weeks, to receive the email with the extended warranty certificate (which you have to send in to get your rebate).

Well, it's December 9th and we still haven't received the warranty confirmation. Anyone know who I need to contact to push this thing through? The cutoff for the rebate is the end of this month and I don't want to miss getting this sent in. Any pointers in the right direction would be greatly appreciated.

Jan, is this something you can help me with?

Thanks in advance to anyone who can help

Michael
 
I was in the same boat. I sent an email thru the Panasonic BIZ website, and they said they sent me the certificate 2 weeks after I registered. I never got it, despite the fact I was diligently checking my INBOX and SPAM folders.

They sent me a duplicate, and I got it the next day.

They were very responsive.
 
This is good information as I am about to buy a camera (before Dec 31st) and am relying on getting that rebate. If it is not happening then I wont buy it.

good luck,
Brian
 
I was in the same boat. I sent an email thru the Panasonic BIZ website, and they said they sent me the certificate 2 weeks after I registered. I never got it, despite the fact I was diligently checking my INBOX and SPAM folders.

They sent me a duplicate, and I got it the next day.

They were very responsive.

What email on their 'biz' website?

The contact form thingy?
 
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