What to do about dead pixels?

H

heartajack

Member
I'm sure this has come up in the discussions before, but I can't seem to find the topic. I just got my HD100u on Friday and the first shots I took have 2 really obnoxious dead pixels. One right smack dab in the middle of the frame and one near the bottom. These dead pixels are on all the shots I've taken.

Is this a problem that I should take up with the dealer that sold me the camera, or JVC? Is this something that is covered by the warranty or am I screwed? What's been the experience of others with this problem?
 
Dead pixels are quite common, and easy to mask. Your dealer can run a little masking routine that will remove them in about two minutes flat.
 
Not to beat the subject to death, but is this something I can do myself, since my dealer is about 150 miles from me?
 
Yes, but you'd need to know the secret button combination to access the service menu. It's not published publicly, but you might be able to google it.
 
dumb question

dumb question

Barry_Green said:
Yes, but you'd need to know the secret button combination to access the service menu. It's not published publicly, but you might be able to google it.
Click to expand...

Sorry for this question but, what does dead pixels look like, what I mean will they show up as light or dark pixels/dots
The reason I am asking I have just noticed a dark, small line in the view finder, I have cleaned both the lens and the LCD and view finder and the mark stays, I cannot see anything on the lense.
But the mark persists !
 
A dead pixel is usually seen as a white/greenish 'dot' of light that does not change. They can be very hard to see in the view-finder or flip out screen, however (a problem made harder to spot on a HD camera because there are some many more, smaller, pixels).

My JVC had one that I only saw AFTER I viewed on my HD monitor (making owning a monitor a must). Ask Stephen or Nate to PM you the way to maks the pixel (I promised not to reveal it).

A line across your image is almost certainly a different short of problem... Hope this helps a little,

John
 
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