Weird AVID Error

I can't find an answer for this issue so please help if you can or find the place where it says what to do. Thank you in advance!
 
This is the error:
Exception: DIOProducer – digital I/O device malfunction, DIOerr:PMDIOFormat::SetAudioFormat – invalid sample size – client value: 16, acceptable value: 12
 
That is what it is set to. Also, in the capture screen I have a red line/bar appear at the top of the video tab and green lines/bars appear at the top of the audio tabs. I have never had this before...does it mean something? You can see the red bar in this photo, with the error message.
http://www.eagleasda.com/Error.JPG
 
I did indeed do this. here are my steps. First I removed the decks and channels. I clicked add channel, and added the generic deck.

http://img413.imageshack.us/img413/8896/err15id.jpg

Then, I made sure it was set to the basic, but wondered what these colored bars on top of my video and audio meant.

http://img413.imageshack.us/img413/7766/err27lk.jpg

I then tried to capture and got this error:

http://img413.imageshack.us/img413/6532/err33uv.jpg

I clicked more and it shows this message:

http://img413.imageshack.us/img413/3897/err48kg.jpg

I hope this helps, find the problem. I searched for this problem at the AVID site to no avail. Looks like I will be calling them :-)
Thanks!
 
did you try looking at the audio settings? maybe the audio setting in the camera is not set right comparable to the avid sys. maybe you recorded @ 32khz? check that out..
 
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