Verbatim 16 Gb cards rated class 6, but only class 4.

mitsos68

mitsos68

Active member
Hello,
I recently purchased two Verbatim Class 6 16GB cards.

Although the cards rated as class 6 my Panasonic HMC 151, recognized them as class 4. This has never happened before with any other brand.

I email Verbatim Euro Support about the issue and after providing photos proving the situation they replied:
"We advise you to contact the reseller and ask for a replacement drive or a refund".
 

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mitsos68 said:
Hello,
I recently purchased two Verbatim Class 6 16GB cards.

Although the cards rated as class 6 my Panasonic HMC 151, recognized them as class 4. This has never happened before with any other brand.

I email Verbatim Euro Support about the issue and after providing photos proving the situation they replied:
"We advise you to contact the reseller and ask for a replacement drive or a refund".
Click to expand...

Sure looks like you bought counterfeit cards. Perhaps that is Verbatim's polite way of saying "sorry dude, those aren't our cards - go talk with the folks that ripped you off ...if you can find them."
 
Robert M Wright said:
Sure looks like you bought counterfeit cards. Perhaps that is Verbatim's polite way of saying "sorry dude, those aren't our cards - go talk with the folks that ripped you off ...if you can find them."
Click to expand...
Mmmm, it seems to me more likely that "sorry dude, you found out that we label as class 6 our class 4 cards, so, We strongly apologize for inconvenience caused". I am trying to remain polite with the situation. I bought the cards from different resellers, so it is very unlikely that both of them are counterfeit cards.
 
Verbatim is a well established company, with a solid reputation. Counterfeit flash memory cards are apparently quite common - and a huge problem all the way around (both for unwitting purchasers as well as for the manufacturers of legitimate cards).

"We advise you to contact the reseller and ask for a replacement drive or a refund" really does not sound like anything akin to an admission of wrong-doing (or any sort of apology either). What it does sound like, is a polite response that a well managed company would develop for what is probably a very common occurance for every respectable manufacturer of flash memory products - complaints from people who have purchased counterfeit products falsely bearing what appears to be their labeling. They are appropriately referring you to the retailers who sold the suspect cards to you. It would not be prudent for them to replace such cards. With so many counterfeits in circulation, replacing such suspect cards would probably put every legitimate flash memory card manufacturer out of the business. They could wind up shipping out far more "replacements" than they ever even sold in the first place!

Where did you purchase these cards?
 
I have 9 of these cards. Most say class 6, a couple say class 4.

All bought at the same time from the same place, in identical packaging, and the cards look identical too. All work perfectly though (and have been used many times).

I must admit I only checked the first couple, which said class 6, so I assumed that since they al worked that they were al the same. I did notice that a couple of them format slower than the others, and having checked them all in the camera I now know why :(
 
Robert M Wright said:
Verbatim is a well established company, with a solid reputation. Counterfeit flash memory cards are apparently quite common - and a huge problem all the way around (both for unwitting purchasers as well as for the manufacturers of legitimate cards).

"We advise you to contact the reseller and ask for a replacement drive or a refund" really does not sound like anything akin to an admission of wrong-doing (or any sort of apology either). What it does sound like, is a polite response that a well managed company would develop for what is probably a very common occurance for every respectable manufacturer of flash memory products - complaints from people who have purchased counterfeit products falsely bearing what appears to be their labeling. They are appropriately referring you to the retailers who sold the suspect cards to you. It would not be prudent for them to replace such cards. With so many counterfeits in circulation, replacing such suspect cards would probably put every legitimate flash memory card manufacturer out of the business. They could wind up shipping out far more "replacements" than they ever even sold in the first place!

Where did you purchase these cards?
Click to expand...
I bought cards from http://www.kotsovolos.gr/site/index.jsp and http://www.electroworld.gr/site/index.jsp both brands of DSGi ( Dixons, Pixmania).
 
Exact said:
I have 9 of these cards. Most say class 6, a couple say class 4.

All bought at the same time from the same place, in identical packaging, and the cards look identical too. All work perfectly though (and have been used many times).

I must admit I only checked the first couple, which said class 6, so I assumed that since they al worked that they were al the same. I did notice that a couple of them format slower than the others, and having checked them all in the camera I now know why :(
Click to expand...

Are these all marked "Class-6"? Are they labeled as Verbatim brand (or a different brand)?
 
Exact said:
They are all marked Class 6 Verbatim - look just like the ones in the O/P - and all bought from a reputable dealer in the UK.
Click to expand...

Now I'm getting curious how other brands would test.

Did you test these with the camera? (Also sort of wondering what kind of methodology the camera uses for testing.)
 
This is getting me curious now. I have an HMC40. I'm not entirely sure if the 40 offers the same testing ability (never concerned me to this point), but I assume it does. If so, I'm going to check my SDHC cards. They are various name brand cards (and various capacities), all purchased from Newegg (very well established online retailer here in the US). I don't have any Verbatim brand SDHC cards though.
 
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