GH3 URGENT, card error, any way to recover file?

Cory Braun

Cory Braun

Well-known member
I used the GH3 on a shoot today, and all the files were fine, except for one that whenever I try copy it off of the card, I get the following message: "The Finder can’t complete the operation because some data in “P1010132.MOV” can’t be read or written.
(Error code -36)". When I open it up directly off of the card, the first min and 38 seconds works, but then I get a freeze frame with no audio 3 min and six seconds. I'm able to import the file through FCPX but only the first min and 38 seconds works. Then the image goes green and I get a high pitched sound for the audio. Does anyone know how to recover this file? Any help is very appreciated.
 
Transcend. Never had a problem with them before this. I've actually never had problems with any SD cards until this. Thanks for the link, unfortunately, it won't work with my Mac. I downloaded Disk Drill, but it only seems to be finding previously deleted clips, rather than the damaged clip.
 
Does the clip play completely in the camera? If the answer is yes, then it is your Mac problem. If the answer is NO then the problem is in the file. If the clip plays well in camera, then try using the USB cable to connect the camera directly to the computer, or use WiFi to transfer, perhaps... Al
 
aljudy said:
Does the clip play completely in the camera? If the answer is yes, then it is your Mac problem. If the answer is NO then the problem is in the file. If the clip plays well in camera, then try using the USB cable to connect the camera directly to the computer, or use WiFi to transfer, perhaps... Al
Click to expand...

Good call, camera's on set, but I'll check in the morning.
 
Alright, so it definitely looks like it's the card and not my computer, as is it only plays for about a minute in the camera and then I receive an error message. Anyone have any idea how to recover the file, or is it gone?
 
TheDingo said:
Here are two recovery apps to try...

Panasonic AVCCAM SD Card File Recovery

PhotoRec : Digital Picture and File Recovery


Memory Card Rule of Thumb : Always format your memory cards in camera before you shoot with them.

...I have never had a corrupt file with any digital camera in more than 8 years of professional work, because I always format every card before I use it.
Click to expand...


Great point, ultimately though these things are digital and it "could" happen. Sorry to hear that op, but maybe you can possibly reshoot? Lately I have been shooting with my main camera and then a B camera. If possibly I have learned that recording with two cameras can be helpful just in case one of yours messes up. To the op, look into the suggested software and see if you can recover your footage.
 
Thanks for the suggestions. I'm going to try that recovery program ASAP. Yea, I always reformat my cards every time I put a card into the camera. This is the first time I've had a problem with an SD card. And I did use a b camera but unfortunately I used the in camera audio for that camera and need the audio from the GH3. Hopefully that recovery program works. Thanks again for the suggestions.
 
Cory Braun said:
Thanks for the suggestions. I'm going to try that recovery program ASAP. Yea, I always reformat my cards every time I put a card into the camera. This is the first time I've had a problem with an SD card. And I did use a b camera but unfortunately I used the in camera audio for that camera and need the audio from the GH3. Hopefully that recovery program works. Thanks again for the suggestions.
Click to expand...

Hi, you can also try Kvisoft Data Recovery for Mac if that software failed to you. Here is the detail tutorial shows you how to recover files from memory card.
Hope this helps!
 
Cory Braun said:
Transcend. Never had a problem with them before this. I've actually never had problems with any SD cards until this.
Click to expand...

I've "followed" card reliability issues in all the forums I "haunt" since mid 2008. While Transcend is the best of the "bargain" brands and many folks swear by Transcend, that brand still experiences some occasional corrupted files, more so than SanDisk.

As good as they seem Transcend still apparently does not have the quality control that SanDisk and Hoodman RAW do. The few problem reports I've seen on SanDisk seem to be mostly from failure to reformat in camera before use, SanDisk will let you get by for longer with this but eventually the odds will catch up.

I've used nothing but SanDisk since late 2008 and have never had a corrupt file or data loss from a CF or SD/SDHC media card. Formatting in camera before each use, and an occasional low level format on a PC (Panasonic cameras don't seem to offer a low level choice) keeps the cards "healthy".

Yes, they cost more. But what is the cost to you if not in dollars but in "worry, wear and tear on you" due to what you're going through now for the money saved on a "bargain" brand media card?
 
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