Strangest audio problem of all time

M

marvinisparanoid

New member
I was using Premiere Pro earlier today and everything was working just great, as per usual. My computer was running fine, premiere was running fine, I was content. Then I realized that I needed a splashing sound effect for this part of the film, so I went online to look for one. Listened to a few and then, for no apparent reason, the audio dropped out on my computer. No audio of any kind would play on the computer. No system noises, no music, no movies. I figured my soundcard had just died until I checked in Premiere and the audio there played fine. I have no idea what is going on, I've never seen this kind of problem. Any thoughts?
 
Hi, welcome to DVXuser!

What version of Prem Pro?

Restart your computer and you should Be set to go. Sometimes various sound programs "reserve" a channel on the sound card and then don't' release it for other applications when closed. Normally happens on sound clips form the web, depending on the format/player/browser/system/card, etc...

- Mikko
 
Oh, I guess I should have included the fact that I've restarted about 6 times now with no result. I'm using Prem Pro 7.0.

edit: I also uninstalled and reinstalled premiere in hopes that that would tweak a few settings, again with no result.
 
Last edited:
One reason that Premiere could continue to work when nothing else does is that Premiere may be using the ASIO sound drivers which, by design, bypass the normal window sound drivers. I can't remember if PPro 7.0/1.0 could use ASIO drivers but 2.0 certainly does. First, bring up the Windows audio mixer and make sure nothing is muted. If not, then I recommend that you download the latest drivers for your sound card and see if re-installing the drivers will clear things up.

-Dan
 
I've had this issue before. I believe it's a matter of low quality in the sound effect. If it's compressed below 12khz, it won't render right. Your best bet is to go to download.com, download an audio converter, import the low quality soundbite and re-export it as like a 16khz file and import that into premiere. That should fix it.

If it doesn't, trying compressing it to 48khz.

EDIT: I didn't read the last part of your post, I assumed you tried to use a soundbyte and it messed up your audio.

It sounds like a definite driver issue if it's not allowing you to listen to any sounds... update those.

And then empty out your rendered audiofiles in premiere and re-render those. Good luck, I hope that fixes it.
 
Last edited:
You must log in or register to reply here.
Back
Top