*@++!! Sony pmw ex1r

S

stulanka

Member
Hi there - I bought an EX1r just a little while ago - used it on a shoot with great results. I've been transferring the files through my mac onto an external harddrive, so that I can delete the files and shoot again tomorrow, but as I did so the battery died and I wasn't quick enough to get another in before the camera shut down. NOw the camera won't restart at all, either on camera or media mode. The red light shows over the SXS slot, then the two slots flash green for a split second. Then nothing.

Any ideas very welcome please. I have a client waiting and no camera to shoot on!!
 
Maybe pull out the internal battery as well. Little watch battery under service cover. After pulling wait 15min for any other capacitors to drain.
 
ClarkPeters said:
Switch off, take battery off and cards out. Connect the AC cord and try powering on with no cards.
Good luck
Pete
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Thanks for this and sorry I didn't come back to you sooner. The problem righted itself after a couple of hours, but it still meant that my shoot was horrendously late. Pretty embarassing. I'm now in Sri Lanka and it's just happened again. Just tried your suggested hook up to the mains and no luck :(
 
It happened again? Buy a larger battery and make sure you're not out of juice before you offload the footage!
 
No when I say it happened again - it won't start up again, but the battery wasn't flat this time when I switched the camera off. I'm trying to get hold of SONY tec support, but they don't have a 24 hour customer support line and I'm stuck out in the ass end of beyond with a camera that no longer works and some clients who are losing patience....
 
In Sri Lanka? Perhaps it could be the heat and not the battery. This camera runs hot normally, but a hot environment will shut it down just like you described. Interesting that it came back up later. Did it get a chance to cool down? Had it been in the sun and then you moved it to the shade while trying to figure out whats wrong? Over-heating could be it. Same happened to me while shooting on the Gulf of Mexico off Texas. After a few days in the sun, camera would shut down about noon and not come back until later that evening when it had cooled down. Sony told me this would be a normal thermal protection circuit shut-down.
 
I had a similar shut down with an A1. Technically we were just barely within the temperature operating range listed in the specs (up to 104F). However, due to delays it was out in direct sunlight for a couple hours before we could start.

It worked for 10 minutes and then shut down. After awhile in the shade it restarted and I rigged a flash umbrella as a sun shade. It worked after that.

I have been in areas that far exceeded the operating temperature. (Blythe near Death Valley, 126F in the shade and precious little shade. I don't know what you do then. Ice packs maybe but then you'll deal with moisture.)

The EX1R specs are for up to 104F (40C). Lots of places get hotter than that.
 
And it will give no warning or error message...It just shuts off... and when you try to re-boot, you can hear it clicking inside, but nothing. My mistake was not taking the camera inside (air conditioning) in the evening, for fear of condensation the next morning as we go out to shoot. But then the camera never had a chance to cool down, so the next morning, it was already starting from a high internal temperature. By noon it would shut down again. Next time I will cool the camera down at night and slowly re-introduce it to the outside in stages the next morning, to try and not have condensation form.
 
HI all. Overheating sounds like the one. There's no rain here, so humidity unlikely. Problem is, it's now not coming back on again for days at a time. Unbelievably inconvenient as you can imagine. I've been given a quick fix by Sony Europe. Take battery out for a few mins, put it back in, then at the same time as you're turning switch from off to camera mode, hold down the menu, select and cancel buttons. It worked a few times, but now it's just not having it.
 
I remember when Red One's were having overheating issues some people were using ice packs (not ice cubes) and a battery operated fan in between shots.
 
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