Noiz2
Sound Ninja
Well said! I have been in your position. I always visit a venue in advance and try to make an appointment with the board operator. For concerts, plays, etc., I attend the rehearsal and carry extra coffee for the guy/guys on the board. Unfortunately, many times the operator has limited skill and does not understand my needs. Many times I help the board guy set up his equipment at the rehearsal! I bet you do too. At the big events, we are working with pros and they are busier than a one legged man in a butt kicking contest. These guys know exactly what you need and it is included in their standard setup. I work very few big events because they usually have their own production crew.
Some of the small house tech issue is I think the computerization of everything. At least in theatre, board ops had to know quite a bit to be any good (and they were not all good...) but now that pretty much everything is done in software now the gig has moved to more of a button pusher. It has the upside that you can do a sound design and your op really doesn't have to be very skilled, so better "quality" in schools and such where it's hard to find someone with experience. But a good operator is bored out of their minds on a button pushing show.
As a sound designer I find it rare now to find "good" operators who have a breath of sound knowledge in smaller venues.
I have around here someplace an intern questionnaire I used at a theatre I was the sound head for.
Actually found it.