Question for Jan about DVXBook/Software

The Noble Robot

Active member
[I posted this in a seperate thread just before it went dead, so I don't think anyone's seen it, so I'll repost it here...]

Jan, quick question if it's not a bother:

I hear from time to time that the book and software will be sent ASAP once I register at the rebate site, even if the rebate check (like any rebate) is delayed a little. That's fine with me, I can wait for the check (it's what I tell myself), but I'm anxious to get the extras.

Anyway, when I check the site for my status, it lists two confirmation numbers (I searched using only my name and zip code). One number is for the $400 rebate, and it now says "Check in Progress." The second one is for a rebate of "$0.00," and that one says "We have processed the request but not yet printed the check."

I assume the "$0.00" rebate this is this third-party rebate site's way of refering to the DVX book and software (right?).

I wouldn't even ask, but I registered now over two weeks ago, and given the due haste in which the book and software have been reported to arrive, I was a little worried. I know not to expect the extras right now, but the site seems to indicate that I'll be waiting awhile... should I expect the extras soon? Or does "not yet printed the check" mean that it hasn't been processed yet. It almost looks like I might get the rebate before the extras...

I'm not complaining, I'm just a little confused. Can you clear this up for me? Or, can any other DVXer answer my questions. Did you get the book/software as fast, like I've heard, as one week?

Many thanks. :-)

PS: I just recieved that HVX Promo DVD that supposably takes longer-than-forever to arrive. I "ordered" it three weeks ago!! Funny, huh?
 
get used to waiting. i've been waiting for my extras for THREE MONTHS now. you should try calling panasonic about it. inevitably, they will tell you it's expected to ship out in a week. same answer every time.

on the plus side, my rebate check came about a month after i got the camera.
 
Thanks for the advice, bewilla, but I really don't want to turn this into a bitching session. I'm sure that that kind of talk doesn't make it easy or comfortable for Jan to answer our questions.
 
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