Problems with ordering from Micover Inc. Anyone else deal with them?

BrianMurphy

BrianMurphy

Veteran
I ordered a small wind screen fur for my Sony ECM XM1 microphone back in August. I chose Micover Inc. because it seemed to be a reputable company, there were a couple of positive reviews on the web for their products. I felt that I should support a North American business and since they were based in the USA I would get the product in a reasonable amount of time. Not.
I ordered and got a confirmation email that my purchase had gone through. No indication of when it would be shipped. I waited a week and sent an email asking if it had been shipped and if there was a tracking number. No reply. I have since sent several emails and gotten no reply from anyone.
Seems odd and certainly not typical for an American company. I do biz with many USA firms and have never had an issue like this before. Also it is weird because the total cost is 30 bucks, who rips you for 30 bucks these days?
In any case I posted to see if anyone has dealt with them and could shed some light on this situation.
Thanks
 
8 weeks later and still not a single reply to any emails I sent, the dead kitten (too small to be a cat) arrived. It is an "ok quality" product. I would not ever buy from them again.
 
I've had very good experience with TheWindCutter.com, where I purchased a fur pocket for the AT875r, on the recommendation of another poster here (Bruce Foreman). Fast shipping and extremely responsive CS - they also were interested in feedback on their product after use etc.. The stuff is well-made and quite affordable. Something to keep in mind for the future. I'll keep using them if I need anything. Support the ones that perform and drop the ones that do not - the market in action, the more customers are involved through feedback and careful spending the better will be the quality of merchants and services.
 
"8 weeks later and still not a single reply to any emails I sent, the dead kitten (too small to be a cat) arrived. It is an "ok quality" product. I would not ever buy from them again."
I find it odd, the company hasn't responded. They seem to be reputable and even post a phone number on their website. Have you tried calling them?
 
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