PPro cs6, import still from photoshop cs6 error

[Bruce Watson]

I'm getting a "The importer reported a generic error" message from PPro when I try to import an image from Photoshop CS6.

How I got here is, I exported a video frame from PPro as a *.tif file. I opened the file in photoshop, added three adjustment layers, two text layers, then saved it as a *.psd photoshop file with a different name. Then I went to PPro, found the new file in media browser, clicked on the file to highlight it, clicked on "File...Import from Media Browser", and got the error pop-up.

I've looked and looked, but can't figure out what about this seemingly simple process could be causing any kind of a problem.

OTOH, if I save the file as a *.tif (flattened), it imports just fine. But I don't want to do that, I want to leave it as a photoshop file so that when I edit it in photoshop, the edits transfer over to PPro automatically. I mean, it's a title slide for a video, and when has a client not wanted to edit a title slide? And I've done this same thing dozens of times and it's always worked just as slick as glass. So... what's wrong with this particular time? I can't see it which means it's probably something really simple I'm overlooking... sigh...

 

[Bruce Watson]

bump

 

[Jim Simon]

You can do what you want with any image format. Changes made to that image will be reflected in PP automatically, they don't need to be PSDs for that to happen.

I generally prefer the PNG format, as they're lossless, smaller than other lossless formats, and can still contain an alpha channel if needed.