Panasonic Proline Service Center

GTP

Well-known member
Has anyone ever been able to get any information from this place via the 800 number?

Brought my HPX170 to a local certified dealer for an under waranty repair and they had to send it off elsewhere. I have called this other company and they cannot tell me anything, they can only give me an 800 number for the Panasonic Proline Service Center. I can't get a hold of anyone at that number, nor has anyone ever returned a call. My local dealer tells me that they are in the same boat and have no way to get any information on the status of the repair.

I have had to rent and cancel shoots becuase I have no idea what is going on with my camera or when I can expect it back. I dropped it off at my local authorized service center on Sept. 7th. I am not expecting repair miracles, but just looking for a little communication.
 
Hi,

Can you send me a private message with more details, like who is the dealer, what is the product, serial number of the product, if you have a claim number, all that sort of stuff. That would be helpful in tracking this down.

Best,

Jan
 
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