new owner, very worrying noise...

What ever they do, DONT TRY TO FIX THE CLUNK. This happened with early image stabilization technology from a major lens maker. They added a foam padding to the surface that made the noise. After time, the damping foam pad became goo from moisture and extreem heat which caused problems with this system. Let it knock!
 
Actually, I bet if Panasonic made the reason for clunk more obvious this site wouldn't have half the members it does.

The clunk draws them here. The fellowship (and kool-aid) compels them to stay!
 
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