j1clark@ucsd.edu
Veteran
No, I'm not even thinking about setup up with Final Cut X...
But what started out with Premiere issuing a 'serious error' message, has ended up with not being able to install updates for various packages such as After Effects 11.0.0 to 11.0.2, similar for Photoshop and a number of lesser known packages...
In fact here's the list at the moment.
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Of course eventually my problems lead me to a morning long chat with Adobe Customer support, the last item of business was the 'direction' to 'throw away my copy of Adobe Extension Manager CS6', and 'reinstall' with the '6.0.4' full installation... and have that install lead to 'System Requirements' error... The chat representative then said to the effect there was a 'bug report', wasn't clear on whether it's on the 'install issue' or the 'can't install the Extension Manager'...
I'm running 10.8.2... on my Mac Book Pro of August 2012 vintage...
The final words of wisdom from the support person was... 'Maybe this problem will be fixed in CS7, then again maybe not'...
Ever so helpful...
The irony is that I have AE updated to 11.0.2 on my aging 17" MBP backup machine, with Mac OS X 10.6.8.
Oh, yeah, as for the original Premiere problem... after uninstalling the entire CS6 suite, and reinstalling... and happy happenstance, the update was successful, my 'serious error' is not longer an issue.
But what started out with Premiere issuing a 'serious error' message, has ended up with not being able to install updates for various packages such as After Effects 11.0.0 to 11.0.2, similar for Photoshop and a number of lesser known packages...
In fact here's the list at the moment.
---
Code:
Photoshop 13.1.2 for Creative Cloud
Installation failed. Error Code: U44M1P7
Adobe SpeedGrade CS6 6.0.4 Update
Installation failed. Error Code: U44M1P7
Adobe After Effects CS6 11.0.2 Update
Installation failed. Error Code: U44M1P7
Photoshop Camera Raw 7.3
Installation failed. Error Code: U44M1P7
Extension Manager 6.0.5 Update
Installation failed. Error Code: U44M1P7
Adobe Bridge CS6 5.0.2 Update
Installation failed. Error Code: U44M1P7
Of course eventually my problems lead me to a morning long chat with Adobe Customer support, the last item of business was the 'direction' to 'throw away my copy of Adobe Extension Manager CS6', and 'reinstall' with the '6.0.4' full installation... and have that install lead to 'System Requirements' error... The chat representative then said to the effect there was a 'bug report', wasn't clear on whether it's on the 'install issue' or the 'can't install the Extension Manager'...
I'm running 10.8.2... on my Mac Book Pro of August 2012 vintage...
The final words of wisdom from the support person was... 'Maybe this problem will be fixed in CS7, then again maybe not'...
Ever so helpful...
The irony is that I have AE updated to 11.0.2 on my aging 17" MBP backup machine, with Mac OS X 10.6.8.
Oh, yeah, as for the original Premiere problem... after uninstalling the entire CS6 suite, and reinstalling... and happy happenstance, the update was successful, my 'serious error' is not longer an issue.
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