I received the Merlin kit from Chris today, and I must say... had I not known it was used, I would have assumed it was new! Everything came with it, it was packed well, and he shipped the gear from Hawaii to Washington DC in a mere 2 business days! Now THAT is service that's hard to beat!
Thanks again for the Steadicam, Chris! I'm looking forward to putting it through the paces tomorrow at work!