Manual Focus Makes Scrathing Noise PLEASE HELP

xep5k

Active member
Ok this is basicly a brand new DVX100B. In manual focus you can here what sounds like a piece of dirt or sand under the focus ring becuase everytime i turn the ring it makes this little scratchy noise. In autofocus no sound, its perfectly fine. I took off the lenshood to make sure it wasnt that ring rubbing against that, but that wasnt the problem still makes that sound. Ill post a clip and you can hear it. Is there any way to find out what that is or get it cleaned? PLEEEEASE HELPPPPPP MEEEEE i feel like a wasted a lot of money now. i cant film anything now becuase that sound ruins everything.


TURN THE VOLUME UP and then listen as i focus in and out.
http://xep5k.dvxhost.com/noise_1.mov

i mean **** listen to that the mic pics it up almost perfectly.

thanks a lot everyone!
 
I had just the same problem, and got no answer in my thread as well.

My sound just disappeared after a while, and the ring was just fine again.
 
xep5k,

I have reviewed your noise problem. To fix your problem you really need to get the Focus Ring assembly replaced. The part is $55.08 and we have them in stock.

Hope this helps,

Andrew Hoffman
Senior Operations Manager
Specialized Communications Corp.
20940 Twin Springs Dr.
Smithsburg, MD 21783-1510 USA
800-359-1858
Fax: 301-790-0173
andrewh@spec-comm.com
www.spec-comm.com
 
Do they have covers so you can protect it from sand going in? Especially if you're shooting on a windy day or at the beach.
 
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