LossFest - Viewing & Technical Issues - Please check here first for issues

Jason Ramsey

Jason Ramsey

Admin
Hey, Guys. If you notice any problems please read this thread here to find out what to do.

IF A FILM DOWNLOAD DOES NOT WORK OR THE FILM DOES NOT PLAY PROPERLY:

Try downloading the film a couple of times first. There are multiple servers, so this will help Larry to know if the issue with a particular film is on one server or all.

Please post in this thread the film you had trouble with, and the nature of the issue, and then pm Larry R to let him know the issue, and post that you have done so in this thread as well. This is to avoid multiple pm's over the same issue.

IF YOUR FILM'S DISCUSSION THREAD LINK IS NOT WORKING OR IS INCORRECT:

Please PM Larry R to let him know. PLEASE PROVIDE THE LINK IN YOUR PM TO LARRY, SO HE DOES NOT HAVE TO HUNT THEM DOWN.

IF YOU ARE UNABLE TO LOG IN IN ORDER TO VOTE:

Please post here that you are unable to log in if you should be able to. Larry will monitor this thread periodically and will get you taken care of. In the meantime, continue viewing the films, and providing feedback. Larry will let you know.

ANY OTHER ISSUES:

Please post them here in this thread. Someone will either take care of the issue, or will let you know what to do or who to contact to get your issue resolved.

Thanks for your patience. Please understand that we had a turnaround time of 12 hours yesterday from viewing closing to the films going live, and (as always) there are bound to be some problems.
PLEASE JUST TRY TO REMAIN PATIENT, AND CALM, AND WE WILL DO OUR BEST TO RESOLVE ALL ISSUES AS QUICKLY AS POSSIBLE.

PLEASE POST YOUR ISSUES HERE IN THIS THREAD FOR THE BENEFIT OF EVERYONE, AND TO HELP MAINTAIN SOME ORGANIZATION.

WHEN POSTING AN ISSUE, PLEASE PROVIDE ALL INFORMATION THAT YOU CAN (LINKS, ETC) SO THAT WE CAN SOLVE THE PROBLEM AS QUICKLY AND EASILY AS POSSIBLE. NEGLECTING TO DO SO WILL ONLY DELAY OUR ABILITY TO GET ISSUES RESOLVED

PLEASE ENJOY THE FESTIVAL :)

Later,
Jason
 
Thanks for the heads up...was a typo in the database. The correct file was included in the zips, so for those of you who downloaded zips your fine.

I've corrected the typo and this file should download correctly.

Larry
 
Because you have less than 50 posts it doesn't allow you to rate. But because you have a film entered in this fest you are eligible, so I just updated your account. You should see the stars for rating the entries now.

Larry
 
if you logged in to the system and still don't see it, shoot a pm to larry. if you haven't logged in, then you need to do that before you can vote :)

Later,
Jason
 
i've watched through the first 22 movies and the only one that i had a problem with as far as downloading was falling up..
 
It wasn't busted, but the zips aren't on all the mirrors. While the code correctly deals with separate mirror lists for the individual files and the zips, it was missing a line to actually use the zip mirror list.

So the error you were experiencing was because occasionally the mirror it selected did not have the file in question.

It should be corrected now.
 
alex whitmer said:
Can we post a direct link to individual films in facebook? If so, how do we get the url?
Click to expand...


Just use the URL from the link on the viewing/rating page. Most browsers will allow you to right click the link and copy the underlying URL. Should be in the form:

http://www.dvxfest.com/lossfest/index.php?id=2900nnn

(where 'nnn' is the unique id number for that entry).

If you submit that link, then all downloads will still go through our mirror load balancing system.

Larry
 
Emergency!

We have one film down in these threads and not up in the discussion threads. Chalk Dog !! Title 'just entered' here.


a
 
You must log in or register to reply here.
Back
Top