LCD screen broken? blue horizontal lines and snow -how to fix?

H

HKFF

Active member
I have a DVX100a, and recently my lcd screen lost it's picture. It displays blue horizontal lines, and sometimes static or snow. I close the lcd and look throught he viewfinder ok.

I've had to shoot 2 scenes of my recent film project all through the viewfinder, and it's REALLY hard! Just can't move the shots like I want to, so I'd like to get this fixed asap so i can start moving with it more.

What might be the problem? Will it be expensive to fix? How long would it take on average? Thanks for any ideas!
 
How long to fix your screen? That is a great question and one I also would love to know.

Curently I'm in the same fix, needing a new screen, and I have now been waiting more than a month and a half for Panasonic to ship the part. That's a month and a half of lost Mini DV work for me. I'm lucky most of my "real" work involves beta SP and my Sony camera continues to shine even though it's years older than my DVX-100a.

Cost? Well...to fix the screen means replacing the entire unit. You are looking at a minimum of paying US$800 for the job. That includes the part plus the bench time to put it on the camera...but it could be higher depending on the engineer/shop doing the job.

Good luck. After this experience, even though I like how the DVX shoots, I have promised myself to never again buy another Panasonic product. They have no concern what so ever about customer support once you have bought their product.
 
This is terrible news. I really hope you get your camera fixed. I'm surprised that panasonic wouldn't be more supportive since the indie market heavily supports their camera.

$800 and over 1 month to ship it?! Which repair shop is doing this? :(
 
My Miami engineer who has his own shop and has been the one to maintain all my Sony broadcast gear for several years now, is the one doing the work for me. He's a registered Sony tech as well as being registered with Panasonic. His reputation is top grade among network television news freelancers like myself. He's no newbie and is as frustrated as I am about the delays. We check the part arrival date to Atlanta, which will then one-day-deliver it to him in Miami.

This is not an engineer/tech problem. It's a Panasonic problem which has been well known for years by many of us who make a living shooting video product for network level television news programs.

The clock keeps ticking and we wait and wait and wait. To say I'm frustrated with Panasonic is an understatement.
 
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