Is Panasonic going to back me up? Is it worth the risk?

Jan, thanks for clearing that up...makes me appreciate Panasonic's honest/forthrightness. I have a GS-120 that is a great sub-$1000 unit. Now, if I could get over my love affair with Canon's-multi-lens-replacable-XL-series-even-still-using-LX100-itis, I'd own a DVX-100a as soon as the charge card would clear.
 
The funny thing is, I haven't sold a used DVX in over a year. No one brings them in. True it des pay to sell them yourself, the same way it is better to sell your own car than trade it in. So much goes into inspecting a used camera, testing it, cleaning it, before it gets the 'seal of approval'. I don't know if people are selling them on ebay or what, but I got a few DVX's in when the 'A' model came out, and those were sold for almost 65% of what the customer bought them for, even after the 'A' came out. I have only bought 2 used DVX's from customers who did not buy them at EVS, and on both occasions, I required an original receipt from the vendor. This was not mainly to determine whether it was gray or not, but to be able to honestly tell my new buyer how long the camera was owned before it was resold. I care more about how long it was owned than just the number of hours. Well, Keith, I would be happy to get you a quote on new cameras, because I really just don't have any used ones. Unless you want to buy my rental fleet :laugh: There are five in there, and most are under a year old (still under warranty). and I may be talked into letting them go....:happy: As far as new cameras, there are also ways to bring the price down, like paying cash or wire transfer. Send me an email if you'd like to rush@evsonline.com.
 
keithsoucy said:

>When I first wrote this, I was of the understanding that a factory Panasonic repair shop would not repair a grey market camera (not just talking about covering warranty but even touch it!

They will fix it, just not for free. But keep in mind that if you bought a used camera, the warranty is one year, so if the previous owner decided to sell at 9 months and gave you his proof of purchase, you would have a 3 month warranty in the US with a US product. But the authorized service centers will fix any DVX for money.

Hope that helps,

Jan
 
I checked while I was at work today: One of our cams has 2 mo's left, two have 4 mo's, and two have 5 mo's left on their warranty.:thumbsup:
 
It seems like the posters real question, and a good question too, is, after the one year is up, assuming there was no extended warranty purchased originally, does it matter if the camera was gray market or not? In other words, if I take a 2 year old DVX in for unwarrantied repair, would they repair it, and charge the same, whether it was gray market or not? I would assume so. So, is gray market concerns only a warranty period concern, or is it a life of the camera concern? And, like the poster states, how is one to know if buying a used 2 year old DVX, whether it was gray market or not, and does it matter after warranty is up?
 
Oops, ok, I guess Jan just answered that. So gray market is only a warranty issue. So an out of warranty DVX is treated the same, whether it was originally gray market or not, correct? I would think that would make the original poster feel better.
 
Does Panasonic offer the service of verifying a unit serial number with respect to when and where such is originally sold by a legitimate a dealer?
 
Here's something:
Try Mack Camera's extended pro warranty:
http://www.mackcam.com
It's around $180 for a 4 year professional use warranty, nationwide, covering parts and service for 4 years starting after the manufacturer's warranty runs out. That's a heck of a long time for a piece of electronic equipment these days.
They do non-pro warranties for 1, 2 and 4 years at varying prices.
BUT most importantly, you can call them up and tell them the name of your vendor and they will say whether or not they're willing to back that vendor's product up.
And if they give you the warranty, then you're good to go. $20 for S/H each time is all, no deductables. Once a year servicing at a local certified repair shop if it's available, you mail it in if it's not (I think).
And then you cover with personal effects insurance and you're home free (well, home with premiums to pay).
the warranty is not renewable but it is transferrable if you sell you camera.
(Just bought a used camera with a live Mackcam warranty, which is why I know).
HTH
Cheers
Chris
 
Considering that if anything serious is going to go wrong with a camera, it will probaby be in the first year, I feel it would be good to have a valid warranty. This is my opinion from years of assembling my own computers. I buy genuine MoBo's from authorized dealers, so if one of them fries itself, I'm just out the $13 to ship to the manufacturer, not the $199 it cost me.
 
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