Hey. I get lots of calls and e-mails from people that their internally coiled cabled boom pole won't collapse all the way. 9 times out of 10 it is because the internal coiled cable has a kink in it. Well, I made a little video showing you how this happens, and how to fix it with an Avalon boom pole. I will be doing more of these addressing the issue with our other lines of poles (Klassic poles and Avalon with a CCR) in the future. I hope this helps those of you out there that this happens to in the field. Let me know if you have any questions.