GH5 How do you transfer V-Log to a replacement GH5?...

[Dave Draper]

We were sent a replacement GH5, and need to transfer our V-Log licence to the new GH5 before we send the other one back to the store. Does anyone know how to do this?

 

[Cary Knoop]

The license is tied to a unique serial number.
If you got a replacement camera I would contact Panasonic and explain the situation to them.

 

[Dave Draper]

I've e-mailed them with our V-Log order number, and asked how to proceed.

Annoying that you have to go through this rigmarole for something that should be so simple.

 

[TheDingo]

I've e-mailed them with our V-Log order number, and asked how to proceed. Annoying that you have to go through this rigmarole for something that should be so simple.

I'm guessing that Panasonic won't issue a new V-LOG license until the old one has been removed from your previous camera, which will probably take a Panasonic Tech person to remove it.

It's definitely a hassle, but I guess it guarantees that the same V-LOG license can't be used on more than one camera.

 

[Dave Draper]

Just hope they’re able to do it without us having to send our GH5 in, as it’s our only camera at the moment, and the other one needs to be sent back to the store before they charge us a second round.

 

[Cary Knoop]

Just hope they’re able to do it without us having to send our GH5 in, as it’s our only camera at the moment, and the other one needs to be sent back to the store before they charge us a second round.

Keep us posted.

By the way, isn't there a member on this forum who works at Panasonic? Can he help?