HMC 150 - Elipz 10k - ERROR - THIS BATTERY CANNOT BE USED

J

jergo

New member
Good morning!
I searched the threads and Google and haven't found anything about this. I've been using the Elipz10k since I got my HMC150 about two years ago. It has worked great! However I recently had to purchase a new power connector cable and when I tried to power on I got the system error, "THIS BATTERY CANNOT BE USED."

Any ideas of how to fix this?

The regular battery works well and I charged the elipz to full but the issue still exists.
 
Hi Jergo

What normally happens on aftermarket batteries is that the decoding board in the base of the battery becomes faulty and cannot communicate with the camera. Normally external battery packs use the power cable from Panasonic that is used to run the camera from AC power and the communication is not required....I would say that the 10K at 7.2v runs like a normal battery so either the battery cells in the 10K are faulty (can you maybe check the voltage with a multimeter???) or the decode circuitry in the 10K has developed a fault and will not communicate with the camera anymore....it sounds like you might have to send the unit back to the supplier for repair??

Chris
 
Never heard of the thing until I googled "Elipz10k"... never knew Anton made a reasonably priced battery.

My 2 cents.. I know nothing about the product, but with that said: new power connector + not working = new power connector seems like the mostly likely candidate causing the problem.
(on the flip side Chris seems to know a little more about the product, than I)
I would call Anton and see what they say. Years ago they had good customer service.
 
If you power the camera from, say, the charger using the normal cable then the firmware detects that a higher voltage than 7.2 nominal is present and doesn't do a battery validity check..but of course, your battery "time left" display also doesn't operate. For external packs that supply the nominal 7.2 volts or less allows the firmware to decide that a battery has been inserted into the camera and then it attempts to get a verification from the battery that it is a genuine Panasonic or a battery like the Anton that has been authorised by Panasonic. The Anton pack will then have a decoding circuit that allows the cam to be used with the 10K battery so I would say that the decoder board is definately at fault....If it's under warranty, then send it back to them for repair...if not, and you are a bit of a DIY person you could buy an aftermarket VB6 battery and if you open up the base you can extract the decode board and pop it into the Anton unit if repair looks like it will cost a lot of money...That's why the Panny batteries have 4 terminals..the outside two feed power to the camera and the inside two (marked T and D) communicate with the firmware to "authorise" the battery.

I would get a price for repair first and then decide whether to play with the pack yourself or just get it fixed by Anton.

Chris
 
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