Help with a screen grab.

Hello HVX user's.

I seem to be having a problem getting a screengrab from one of my videos. Every single time no matter how I do it, it comes out stretched and faces look long and such.

Any tips as to how to get the perfect grab?

I shot the video, at 720pn. The clip's frame size is 960x720 @ 23.98 fps. Pixel aspect ratio is 960x720.

pls help! Thanks.
 
It is the Pixel Aspect Ratio. Make sure you open it in photoshop and choose the correct PAR in the Image pulldown menu.
 
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