Help!!! S REEL LOCK

my camera has only 83 hours on the clock. im rewinding a tape and it all of a sudden out of nowhere with never any other problems, says S Reel Lock, auto shut off. and turns off. this happens now once in a while. just started happening 2 days ago. what the ****. i read it could be a defective tape, so i switched tape. was doing good for a couple hours and then i got the message again. whats the deal. should i contact panasonic, shoudl they cover it. if i really need a new S reel, whatever that is. ???help please. i use the camera to capture. do i just need to get the heads cleaned?????
 
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