HELP! Odyssey 7Q record 240fps got problem!

gene_can_sing said:
Hey Alan,

You mentioned that you did a record of "Nearly 8-10 minutes," IMO, that's INSANE for 200fps and that will probably kill any battery. I've had no real problems with 240fps, but it does drain the battery much faster than 24fps. The longest shot I've done in 240 fps (we are NTSC) is maybe 20 seconds, and that's even pushing it.

So yeah, if you are doing 200fps and recording for several minutes at a time, that's going to be a real problem on Sony Batteries. The whole point of 200fps + is just to get those special moments. You should not be running 200+ fps shots for several minutes at a time because 1) That is a serious amount of useless footage for an editor 2) That will kill the batteries super fast.

for super slow motion, you just need to set up the moment and record maybe about 30 seconds max (and that's pushing it). You need to be real economical with high speed. I think my 240fps shots are on average maybe 10 seconds, sometimes a little longer. And yes, I do notice it sucks the battery way faster, but for obvious reasons.
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Yes, the 8-10minutes is just the only ONE times that i could record for that long. OR it is 4min+ cause there are 2 clips together i can't remember well which one is 200fps.

Do you having my problems before in recording 240fps? Yesterday i shooting at beach, i just only record few clips that not more than 10sec under 200fps, i only able to record about 5 clips then the problem start happening, after that it just cant record more than 5 sec anymore with immediately restart. So this is the main problem that i face, not about draining my battery faster. With this problem, i unable to record 200fps safe at all, i only able to record few clips in beginning and after that just not more than 5sec, it seriously will not be able to use for serious work and filming too. My clients or boss will kill me by keep failing.
 
I think at this point just wait for a new battery plate. That might be the issue since when you plug it into the AC adapter it works fine.
 
Alan, have you contacted our Support Line?

I would suggest that you may wish to consider a two-battery type power plate for greater run times. Hawk-Woods in the UK makes one that will accept two of the Sony batteries and run them together to the Odyssey. They also branch off a D-Tap socket so that you can also power an additional 12v accessory. Nebtek also makes a two-battery power plate, although this model also requires that their Power Cage also be used for mounting.
 
Mitch Gross said:
Alan, have you contacted our Support Line?

I would suggest that you may wish to consider a two-battery type power plate for greater run times. Hawk-Woods in the UK makes one that will accept two of the Sony batteries and run them together to the Odyssey. They also branch off a D-Tap socket so that you can also power an additional 12v accessory. Nebtek also makes a two-battery power plate, although this model also requires that their Power Cage also be used for mounting.
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I bought the Hawkwoods double Sony-L battery plate and had recording issues with my O7Q. I've sent my O7Q to CD and it's being investigated but the first thing CD suspected as cause to the problems was the Hawkwoods battery plate. I will report when CD tells me more.
 
Mitch Gross said:
Alan, have you contacted our Support Line?

I would suggest that you may wish to consider a two-battery type power plate for greater run times. Hawk-Woods in the UK makes one that will accept two of the Sony batteries and run them together to the Odyssey. They also branch off a D-Tap socket so that you can also power an additional 12v accessory. Nebtek also makes a two-battery power plate, although this model also requires that their Power Cage also be used for mounting.
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Not yet, but i think i found out the problem after keep testing different thing.

My problem had been halfly solved after i used my battery to completely 0% finish and recharge it to full. Now it give me longer recording under 200fps, i try record between 10sec to 1min for each clips, it able to give me record up to more than 30min+ without the problem (not continuous recoding without stop). But the voltage will start dropping after long time recording without shut down the odyssey 7Q and let it rest (more than 30min and depend on each clips recording times, the longer of each clips, the more faster time will occurs the problem), the problem will occur again after 30minutes. This is fine for random shooting and not hardcore slow motion project.

BUT the above test is only for battery more than 90%! the voltage will given you around 7.2-7.8 between 90%-100% battery. But after battery used to below 90% the highest volatge only shown 7.2-7.3v (without recording) when start recording it start drop to 7.0 or below. It is kinda scary and prepare it will be fail anytime. But so far it is fine to record within 10sec, more than that will easily drop to 6.8v and fail anytime soon. I will test again later with battery below 80% power and see how it works. So now the problem actually only occur if over push it to record for long times, tested with 2 batteries so far that more than 80%.

So if i getting two-battery type power plate or v-mount battery it will supply 12v to odyssey 7Q? and it should be more safe and working good for longer slow motion shooting? Yes we hardly need continuous 200/240fps recording for long time. But i have a short film plan to use glidecam shot(one take, from beginning of the film till the end) continuous record for 4-5min, and we will slowing some parts in it to slow motion, other will be normal speed. So i'm not sure it will be success within 1-3take because continuos one glidecam shot is too challenging. So far the test only allow me to record longer with battery more than 90%. but i believe 2-3 time recording under 4-5min will drain the battery below to 90% so it is still not ideal if we didn't success to film it under few repeating takes.

I'm not sure convergent ever test it with one/two battery type power plate or v-mount with odyssey 7Q to record 200/240fps for long minutes without failing? I will order a V-mount battery plate for odyssey 7Q and let see will it able to completely solve the problem and give me much longer times for recording slow motion without worry.
 
I tested the battery below 60%, it shown 7.0v only while not in recording, so while recoding 200fps, it just drop to 6.8v, and now not even can record more than 5sec now or even 3sec . So is it the battery plate can't fully draw the power from battery? Why less % power of battery will shown less volt. My batteries are brand new and i already did full recharge from 0% too, so it is unlikely battery power anymore. Would like to know other user who using battery plate with 60% or below power battery still working well? what is the volt display when your battery is under less capacity of power?
 
Alan Ting Judson said:
So if i getting two-battery type power plate or v-mount battery it will supply 12v to odyssey 7Q? and it should be more safe and working good for longer slow motion shooting? Yes we hardly need continuous 200/240fps recording for long time. But i have a short film plan to use glidecam shot(one take, from beginning of the film till the end) continuous record for 4-5min, and we will slowing some parts in it to slow motion, other will be normal speed.
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Well, there you have the problem. A Sony L series battery is going to get wrecked on a continuous super slow motion shot of 4-5 minutes. Like I said, my 240fps shots usually only last about 20 seconds max. That's what it's kind of for, is to pick the moments. Super slow motion requires a lot of juice and it sucks batteries like no tomorrow.

The only problem with what you are suggesting is that the bigger / more the batteries, the harder it is to balance a steadycam which are extremely weight sensitive.

With that said, I did some 240fps camera tests, just 10 to 20 second clips and I shot a bunch of short clips and one 750 L-Battery (the small one) lasted almost 2 hours.
 
gene_can_sing said:
Well, there you have the problem. A Sony L series battery is going to get wrecked on a continuous super slow motion shot of 4-5 minutes. Like I said, my 240fps shots usually only last about 20 seconds max. That's what it's kind of for, is to pick the moments. Super slow motion requires a lot of juice and it sucks batteries like no tomorrow.

The only problem with what you are suggesting is that the bigger / more the batteries, the harder it is to balance a steadycam which are extremely weight sensitive.

With that said, I did some 240fps camera tests, just 10 to 20 second clips and I shot a bunch of short clips and one 750 L-Battery (the small one) lasted almost 2 hours.
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When your battery capacity is less than 60%, what is the volt display on odyssey 7Q while not recording and while in recording 240fps?And do you have the problem like me before? My problem now is it working good with more than 80% capacity power of battery, but below 60% it will fail and screen turn black easily in first 5sec.
 
I am another new 7Q and FS700 user, suffering the exact same problem: 200FPS shooting, with a fully charge, genuine NP-F970 battery, will result a voltage drop and cut off most of the time. This behaviour can be repeated on 4 different brand new batteries.
 
I have found Sony batteries not that great. I actually prefer the Swits. They have a 1 year warranty, Sony has none on batteries.

I also use a Dolgin Charger for my Sony, Pany and Canon batteries I find it with its diagnostic LCD screen helps to rate all my batteries. So you know which are strong and which are weak. It also charges all batts equally fast and 4 batteries at a time, you can mix Sony/Canon/Pany plates on the charger, that is what I do.

I have had some Sony batteries go bad in a month, especially if left in the camera, with camera off and low battery, the 700 is like the EXcams it slowly drains batteries, so never leave batteries in overnight or longer. I pull them out at the end of each shoot. I also have a couple 5 year old EXcam batts they are in perfect shape, it is a bit luck of the draw with batteries.
 
Seven Wong said:
I am another new 7Q and FS700 user, suffering the exact same problem: 200FPS shooting, with a fully charge, genuine NP-F970 battery, will result a voltage drop and cut off most of the time. This behaviour can be repeated on 4 different brand new batteries.
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What battery plate you using?
 
Alan Ting Judson said:
When your battery capacity is less than 60%, what is the volt display on odyssey 7Q while not recording and while in recording 240fps?And do you have the problem like me before? My problem now is it working good with more than 80% capacity power of battery, but below 60% it will fail and screen turn black easily in first 5sec.
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I'm not sure because you cannot tell what percentage your battery is at while on the 7Q, only in volts. It seems to work OK in 240fps until it reaches the 7 volt mark, then I start to get the power warnings on HFR. I do notice a big spike in battery usage on 240fps as the Volt meter drops a lot more than 24fps, which is why I just limit the shots to between 10 to 20 seconds or so. With the big spike in power, I just can't see an L-Series battery doing 240fps for several minutes at a time.

You probably just have to re-think your shot.

Just wait for another battery bracket to test out. I have a feeling it will be the same though.
 
If you choose to go to a V-mount or Anton bauer battery, then you will have plenty of power without any of these issues.

How is your Glidecam powered? If the monitor has a V-mount or Anton Bauer mount battery plate to run the monitor, then there should be a D-Tap port on the side for aditional power out. We make a cable to run the Odyssey7Q off of P-Tap power.
 
I have 4 brand new FP-N970 batteries, 1 of them can keep 50sec to 2 mins 200FPS shot (depends on how much capacity left), other 3 can last for 5 sec max.

while I agree super slow motion shot should usually last for 10 to 20 seconds or so, but I think Convergent design should advise user about the battery selection in any possible ways (blog/manual/site/distributor). CD know the power draw of 200FPS mode and should have extensive test for various type of batteries before manufacturing any battery plates.
 
OK, I just tested this as I was concerned that we were not properly informing our clients.

2k 240p is the single highest draw function available on the Odyssey7Q at this time. To test, I set up my FS700 to 2K 240p and an Odyssey7Q to capture this onto a pair of 512G SSDs. I ran this test with the four NPF-970 batteries I have on hand here, three of which are very old (8+ years and at least 600-1000 cycles each) and one newly purchased in March with perhaps a dozen or so cycles. I charged each of them fully on a Sony charger. I have two chargers, an AC-VQ850 and an AC-VL1. I like the 850 as it has the Infolithium display.

I recorded full takes, meaning 20-minute continuous recordings to the RAIDed pair of SSDs. Upon completion of a full 20-minute recording, I reformatted the SSDs and recorded another take. I did this until the POWER STATUS indicator on the Upper Tool Bar turned yellow, which is the indication that the battery level is getting low. When this occured I would let the Odyssey complete the take if it had the available power to do so, but I would not then attempt to record more using that battery.

All four batteries had near-identical performance. Three full 20-minute takes completed. At some point during the third take the POWER STUTUS indicator would turn yellow, usually in the final minutes of the recording. All four batteries were able to complete the third take.

Then to reconfirm my findings, I did the test over again on a second Odyssey7Q. I only did this with one battery, as the performance was the same and this now constituted more than five hours of monitored testing.

A 20-minute 240fps shot represents three hours and twenty minutes of material when played back at 24p. Each battery achieved three complete takes of this capture. So each battery achieved seven hours worth of captured recording.

If this is not enough performance for you, I suggest using a larger battery with both a higher output voltage as well as greater amperage. A V-mount or Anton Bauer brick should do this well.

I honestly cannot tell you why at this time your results are varying from this performance. I have brought this to the attention of our engineers to see in they have any further opinions. I must note that so far no one has reported this as an issue to Convergent Design via our official channel, meaning our Support Desk. We cannot fully analyze such issues from anecdotal postings on a forum, which is why we ask that issues be reported via our proper channel. The a support ticket is created and the question satisfactorily answered before it is considered completed. If an RMA is needed to analyze the issue, then this process is the only way such service will be issued.
 
Mitch, a big thanks for your comprehensive testing, this does help to make the situation clearer.

Back to the problem, the only different between your setup and mine are the recharge cycle of the battery (mine have only 1-2 recharge cycle) and I am using 256SSD (should draw a tiny less power). I brought the batteries from a local Sony authorise reseller, so I am pretty are these batteries are genuine. However these batteries may be putting on shelf for too long, it may take a few full discharge and recharge cycle to get back to it's maximum performance. I will try to do few times of complete power drain to see if this will improve the situation. I will submit a ticket to the support desk if I cannot solve this problem within this week.

Pls keep us in the loop for any further opinion from your engineers. Thanks so much.

Mitch Gross said:
OK, I just tested this as I was concerned that we were not properly informing our clients.

2k 240p is the single highest draw function available on the Odyssey7Q at this time. To test, I set up my FS700 to 2K 240p and an Odyssey7Q to capture this onto a pair of 512G SSDs. I ran this test with the four NPF-970 batteries I have on hand here, three of which are very old (8+ years and at least 600-1000 cycles each) and one newly purchased in March with perhaps a dozen or so cycles. I charged each of them fully on a Sony charger. I have two chargers, an AC-VQ850 and an AC-VL1. I like the 850 as it has the Infolithium display.

I recorded full takes, meaning 20-minute continuous recordings to the RAIDed pair of SSDs. Upon completion of a full 20-minute recording, I reformatted the SSDs and recorded another take. I did this until the POWER STATUS indicator on the Upper Tool Bar turned yellow, which is the indication that the battery level is getting low. When this occured I would let the Odyssey complete the take if it had the available power to do so, but I would not then attempt to record more using that battery.

All four batteries had near-identical performance. Three full 20-minute takes completed. At some point during the third take the POWER STUTUS indicator would turn yellow, usually in the final minutes of the recording. All four batteries were able to complete the third take.

Then to reconfirm my findings, I did the test over again on a second Odyssey7Q. I only did this with one battery, as the performance was the same and this now constituted more than five hours of monitored testing.

A 20-minute 240fps shot represents three hours and twenty minutes of material when played back at 24p. Each battery achieved three complete takes of this capture. So each battery achieved seven hours worth of captured recording.

If this is not enough performance for you, I suggest using a larger battery with both a higher output voltage as well as greater amperage. A V-mount or Anton Bauer brick should do this well.

I honestly cannot tell you why at this time your results are varying from this performance. I have brought this to the attention of our engineers to see in they have any further opinions. I must note that so far no one has reported this as an issue to Convergent Design via our official channel, meaning our Support Desk. We cannot fully analyze such issues from anecdotal postings on a forum, which is why we ask that issues be reported via our proper channel. The a support ticket is created and the question satisfactorily answered before it is considered completed. If an RMA is needed to analyze the issue, then this process is the only way such service will be issued.
Click to expand...
 
Mitch Gross said:
OK, I just tested this as I was concerned that we were not properly informing our clients.

2k 240p is the single highest draw function available on the Odyssey7Q at this time. To test, I set up my FS700 to 2K 240p and an Odyssey7Q to capture this onto a pair of 512G SSDs. I ran this test with the four NPF-970 batteries I have on hand here, three of which are very old (8+ years and at least 600-1000 cycles each) and one newly purchased in March with perhaps a dozen or so cycles. I charged each of them fully on a Sony charger. I have two chargers, an AC-VQ850 and an AC-VL1. I like the 850 as it has the Infolithium display.

I recorded full takes, meaning 20-minute continuous recordings to the RAIDed pair of SSDs. Upon completion of a full 20-minute recording, I reformatted the SSDs and recorded another take. I did this until the POWER STATUS indicator on the Upper Tool Bar turned yellow, which is the indication that the battery level is getting low. When this occured I would let the Odyssey complete the take if it had the available power to do so, but I would not then attempt to record more using that battery.

All four batteries had near-identical performance. Three full 20-minute takes completed. At some point during the third take the POWER STUTUS indicator would turn yellow, usually in the final minutes of the recording. All four batteries were able to complete the third take.

Then to reconfirm my findings, I did the test over again on a second Odyssey7Q. I only did this with one battery, as the performance was the same and this now constituted more than five hours of monitored testing.

A 20-minute 240fps shot represents three hours and twenty minutes of material when played back at 24p. Each battery achieved three complete takes of this capture. So each battery achieved seven hours worth of captured recording.

If this is not enough performance for you, I suggest using a larger battery with both a higher output voltage as well as greater amperage. A V-mount or Anton Bauer brick should do this well.

I honestly cannot tell you why at this time your results are varying from this performance. I have brought this to the attention of our engineers to see in they have any further opinions. I must note that so far no one has reported this as an issue to Convergent Design via our official channel, meaning our Support Desk. We cannot fully analyze such issues from anecdotal postings on a forum, which is why we ask that issues be reported via our proper channel. The a support ticket is created and the question satisfactorily answered before it is considered completed. If an RMA is needed to analyze the issue, then this process is the only way such service will be issued.
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That's insane. what battery plate you using? convergent battery plate?
 
Just tested this with my O7Q. I turned it off after 2 minutes though, did not feel convinced i needed to run a full test like Mitch has done, since obviously the problems people are having, are after 5-10 seconds, not 120+ seconds.

I used a NP970, 2 years old. Westside AV battery plate.

No issues, but my O7Q does indeed give off a rather loud electric whine when shuffling 200 frames per second! Tested for this in 4K mode also, and its very noticable that it gives off a little electric tic for every saved frame. Odd behaviour.

When in 4K2HD, the tic sound is more irregular, as is the frame counter in the upper right corner of the monitor. Goes like 3-4 frames in chunks, instead of stable counting upwards as 200 fps and 4K raw does. Electric ticcing sound follows this frame counter rythmically.

Odd behaviour.
 
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