Help!! .mov won't open on client's PC

L

livy500

Active member
Hi,
I shot footage (480i/60i) with my HVX onto P2 cards, made QT mov's of it in FCP on my Powerbook G4 and then put those QT files onto discs and gave them to my client. Now my client says that he is trying to open them on his PC (his Quicktime is updated) so he can bring them into Avid and he gets "error -2048: Could not open file b/c it is not a file that quicktime understands." The same files play fine on my comp.

Has anyone experienced this issue? I no longer have the original P2 files--I only saved the QT files I made from them.

Thank you!!

Livy500
 
What codec did you save the footage to? Can't answer your question without that information. I believe QT on PCs does not include DVCPro HD without an add-on of some sort.
 
Last edited:
Problem resolved, but I'm still a bit confused.

Turns out that my client could open these files, just not the ones over 2gb. I had given him a couple long interview files (about 3GBs each) on DVD-Rs. When you view the contents of the disc on his computer it says that they are 1.99GBs. And then if you try to open these larger files you get a 2048 error.

The 2+GB files worked fine on my Powerbook G4. Anyone know how universal this limit is on PCs? Is it the same on newer operation systems?
 
Most, if not dang near all, PCs HDDs are formated as FAT32 or FAT16. FAT32 has a file size limit of 4GB and FAT16 has a file size limit of 2GB.


-A
 
I would have to disagree that most PC HD's are formated as Fat32. While that may have been true years ago when the HD sizes were much lower and it was uncommon to have really large file sizes. Now I've found that most PC HD's are formatted as NTFS which doesn't have the same file size limitation.

I don't always find the same to be true with external HD's though. I still feel that people format those as Fat32 especially when they want them to work back and forth with mac's
 
In the future, you should save the original MXF files the p2 cards create, because MXF is a native file format for Avid.
 
SilverWolf said:
I would have to disagree that most PC HD's are formated as Fat32. While that may have been true years ago when the HD sizes were much lower and it was uncommon to have really large file sizes. Now I've found that most PC HD's are formatted as NTFS which doesn't have the same file size limitation.

I don't always find the same to be true with external HD's though. I still feel that people format those as Fat32 especially when they want them to work back and forth with mac's
Click to expand...
Yes, you are right. When I wrote that I was thinking of external HDDs.


-A
 
You must log in or register to reply here.
Back
Top